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All American Ford - Service Center

Springville , AL

4.5
55 Reviews

55 Reviews of All American Ford - Service Center

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August 22, 2024

Misquoting work # wrong type of freeon suv uses r1234 Not r134 And only two 16 oz. Not 6 16 oz. Cans I am retired ac worker and not stupid !! Bought 4 new autos from all American Will Not be another from all More

by MWOOD5804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Graydon
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Friendly staff Prompt service Well informed technicians Progress of repairs passed along Vehicle kept clean More

by bhope1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Loya
August 21, 2024

Fast, professional, easy to access, great attitude overall. They got the part, got me in , fixed it promptly, More

by cmkkmk2mak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

1st visit not a lot of customer service I had to go in and ask for help then the service writer just wanted to know what was wrong with the vehicle. Then he wanted my name and number that was it. I’m use More

by bmcdanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
August 16, 2024

Professional, courteous and great customer service. Always get done quickly and do a great job of communicating with me throughout the process. More

by the4minkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Excellent customer service. Knowledgeable and affordable. The entire staff there was very friendly! Highly recommended! More

by MikeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Russell
August 15, 2024

All American Ford is awesome! They have been so friendly and have helped in any way they could! More

by heatherfaye8013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sanchez
August 15, 2024

Fair, friendly and competitive cost on repairs. We miss Jessica, sorry she's moved on. We wish her the best! More

by eyeforce23
Recommend Dealer
Yes
Employees Worked With
Service department only.
August 15, 2024

The service tech was outstanding. He took me step-by-step. What was going on? Took care of sending the paperwork to American auto shield for payment. More

by jjcando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
August 15, 2024

Best Experience and Customer Service we have ever had was with James. His warm smile and soft demeanor made us comfortable from the start. He made the drop off and pick up process so easy! He was so kn More

by tolithakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Service Dept.
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