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All American Ford - Service Center

Springville , AL

4.6
93 Reviews

93 Reviews of All American Ford - Service Center

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January 24, 2025

The service’s that were completed and the customer service I received met and exceeded my expectations. Great job. Thank you all. More

by rshelton0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentlemen in Service Dept.
January 21, 2025

All American always treats me right with fair pricing, though they might be slow sometimes. More

by goolsbydavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Service manager is awesome. The wait time for oil change that was scheduled is terrible More

by ersbaseball14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
January 17, 2025

Allen did my oil change. He was great. Very professional. Time and James were great service writers. More

by Skittles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim ragsdale, James Russell, Allen daily
January 17, 2025

Very pleased with the service department. I have taken 3 of my fords there with no issues following my service. 100% sure I’ll be returning. More

by clpmarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 10, 2025

My 2019 Ford F150 with olny 62,000 miles on it was diagnosed with a "stretched timing chain." (Until now, I thought timing chains were forever.) Then, $5,400 and 2-weeks later, the truck was "fixed." More

by FordsR4xxxx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James in Service Department plus whole Service Department.
January 10, 2025

Great customer service! Exactly what I expected! Fair price would highly recommend! For your service needs! More

by rdy2dive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

My experience was very pleasant! James did a very good job.I would recommend All American Ford. More

by dennis3898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 09, 2025

Amazing facility and the complementary snacks and drinks are nice, very knowledgeable and professional staff! James and Tim in service and the best! More

by jrags2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

The service department has gone downhill since opening. Service used to be fast and friendly. Tire prices used to be cheapest in the area. I only utilize the service department this time because Walmart di More

by berry.christopher.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None