All American Ford - Service Center
Springville , AL
93 Reviews of All American Ford - Service Center
I’m sorry I wrote a bad review I just didn’t give service team enough time to resolve my issue but it has been completed to my satisfaction team enough time to resolve my issue but it has been completed to my satisfaction More
Fast friendly service, got in and out on time. No waiting service was done quickly. No waiting service was done quickly. More
Service department made everything so easy to have my vehicles serviced promptly, technicians were friendly and helpful vehicles serviced promptly, technicians were friendly and helpful More
Always pleased with the service department. It was the main reason for purchasing a new Expedition from them. It was the main reason for purchasing a new Expedition from them. More
I felt the guys working in service were very kind & helpful but sometimes communication was off. If I asked them to do something they were on it & always tried to help me with what I needed. I just had helpful but sometimes communication was off. If I asked them to do something they were on it & always tried to help me with what I needed. I just had to call for updates at times. James & Carlos were great in working with us. I had a few recalls that needed to be done & they all were done in a great time frame. Personally, I don’t like that the dealership no longer has loaner vehicles as it just makes the process a little more difficult but the experience was good. More
One of my tires was going flat on the interstate at this exit to Ford so I walked in and asked could they help and was repaired and ready to go under an hour. Greatly appreciated the help. exit to Ford so I walked in and asked could they help and was repaired and ready to go under an hour. Greatly appreciated the help. More
Everyone was very friendly. The text messages and phone calls were nice. Excellent customer service all the way around. The text messages and phone calls were nice. Excellent customer service all the way around. More
they always keep you well informed about your vehicle with any issues that you may have with it with any issues that you may have with it More