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All American Ford - Service Center

Springville , AL

4.6
93 Reviews

93 Reviews of All American Ford - Service Center

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February 15, 2025

I’m sorry I wrote a bad review I just didn’t give service team enough time to resolve my issue but it has been completed to my satisfaction More

by edgodfrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Fast friendly service, got in and out on time. No waiting service was done quickly. More

by gregbeshears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Service department made everything so easy to have my vehicles serviced promptly, technicians were friendly and helpful More

by retharagsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Always pleased with the service department. It was the main reason for purchasing a new Expedition from them. More

by jabernathy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

I felt the guys working in service were very kind & helpful but sometimes communication was off. If I asked them to do something they were on it & always tried to help me with what I needed. I just had More

by Ashton
Recommend Dealer
Yes
Employees Worked With
Carlos
February 04, 2025

Easy to schedule and they were very pleasant while I was there. I was comfortable while I waited and the service didn’t take long. More

by rusandjulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James - service department
January 30, 2025

One of my tires was going flat on the interstate at this exit to Ford so I walked in and asked could they help and was repaired and ready to go under an hour. Greatly appreciated the help. More

by tammi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I do not have his card with me to say
January 28, 2025

I was able to stop by and get my truck serviced without an appointment. Nice waiting room with drinks and snacks More

by Jason Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim ragsdale
January 27, 2025

Everyone was very friendly. The text messages and phone calls were nice. Excellent customer service all the way around. More

by peteblank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

they always keep you well informed about your vehicle with any issues that you may have with it More

by tclevenger5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim,James and Carlos
2
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