All American Ford - Service Center
Springville , AL
52 Reviews of All American Ford - Service Center
All American Ford does all my oil changes. They always get started as soon as I arrive and greet me with respect and a handshake. They are always professional and seem to be happy for me to be They always get started as soon as I arrive and greet me with respect and a handshake. They are always professional and seem to be happy for me to be a customer. They seem to not take any customers for granted and, as far as I can tell, treat every customer with great regard. I have always been satisfied with the quality of work from All American Ford More
I’ll be back for regular services. Had the recalls on my truck done in no time Had the recalls on my truck done in no time More
I paid for a tire rotation after being asked if I wanted one and I never got the tire rotation. I knew that because I had a tire that was slowly leaking that I was having to fill up once a week. After the “ one and I never got the tire rotation. I knew that because I had a tire that was slowly leaking that I was having to fill up once a week. After the “rotation” the same tire was still leaking on the same spot. I called back to let them know my tires never got rotation and the service guy told me that maybe it was my sensor that was wrong and he would have to check the cameras and call me back in an hour. By the end of the day he had never called so i called back and someone else told me he was in a meeting and would call before he left. It was the next day before I got a call. I was at work so it went to voicemail in which he told me that my tires were never rotated and all that was offered was for someone to come rotate my tires by mobile unit. If my tire was not going low I never would have known my tires were never rotated. I’m extremely disappointed. Especially when I arrived I heard a tech in the service area complaining that he had to do an oil change. In the voicemail the service guy said that the tech was “confused” and rotated the tires of the car next to me, but when I was there no other customers/cars were in the service area. To me it just seems like the tech did not want to do it (as I heard him saying) so he did not. It also makes me worried if my oil change was done correctly. More
The service I received was good. I recommend service to anyone in need from this Dealership I recommend service to anyone in need from this Dealership More
Service was prompt and very professional. Staff is courteous and the facility is great Thanks Staff is courteous and the facility is great Thanks More
Routine service completed and reported well. Sales inquiry quickly and well answered. All employees were friendly, polite and not pushy or nosy. Sales inquiry quickly and well answered. All employees were friendly, polite and not pushy or nosy. More
Staff was easy to work with. Handled my warranty work well and provided me with a loaner vehicle. Very pleased with the service Handled my warranty work well and provided me with a loaner vehicle. Very pleased with the service More
I’m a big fan of All American Ford. The entire staff makes the experience a very pleasant and seamless journey. Whether you purchase a vehicle or have your vehicle serviced, you will be The entire staff makes the experience a very pleasant and seamless journey. Whether you purchase a vehicle or have your vehicle serviced, you will be pleasantly surprised at how well you will be treated More