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All American Ford - Service Center

Springville , AL

4.5
52 Reviews

52 Reviews of All American Ford - Service Center

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November 03, 2024

Service department is great. They have worked us in twice to meet our travel schedules. Dealership has the nicest customer lounge we have ever seen. More

by NOMADZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all
October 20, 2024

I left the car for service and came back to pick it up. Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford More

by daynaoverby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

The Service department is very nice and clean. They have always done a good job on my diesel truck More

by irondog1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Does not apply
October 10, 2024

My first visit was great! Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER di More

by meljoy104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Graydon
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

I had made an appointment, showed up 15 early. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. More

by dthegman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Very friendly and respectful. The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the differen More

by randyd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I had a recall from Ford on my Mustang. All American Ford did a great job checking to see if my car needed to be repaired. More

by wfoster000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

I love their friendliness and they made me feel welcomed and liked me doing business with them and made me feel important to them . More

by charliejackson300511151974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I really enjoy coming here to have my car serviced. Everyone is so friendly and kind. The snacks are wonderful too! More

by bellchar9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of my service representative
September 25, 2024

Easy to work with. ’ Always courteous. Final price was Bette than the quote. Service manager was friendly and knowledgeable. A+ service. More

by tommy51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
1
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