All American Ford - Service Center
Springville , AL
52 Reviews of All American Ford - Service Center
Service department is great. They have worked us in twice to meet our travel schedules. Dealership has the nicest customer lounge we have ever seen. They have worked us in twice to meet our travel schedules. Dealership has the nicest customer lounge we have ever seen. More
I left the car for service and came back to pick it up. Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford More
My first visit was great! Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER di Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER diagnostic test they had just ran the week before. I hoped after the almost $1400 I spent with them the week before for repairs, they would take accountability that they missed the new issue and not charge me the diagnostic fee. I might have been more inclined to complete the repairs for my new issue there. The next associate I dealt with was not very friendly and actually ignored my question asking why the new issue with my vehicle was not address the prior week when diagnostics were ran. I’ve lived in this community my whole life and will NOT suggest this service or dealership to anyone for even a simple oil change and certainly not for purchases of new vehicles. More
I had made an appointment, showed up 15 early. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. More
Very friendly and respectful. The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the differen The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the difference if my next truck is a Ford (or not). More
I had a recall from Ford on my Mustang. All American Ford did a great job checking to see if my car needed to be repaired. All American Ford did a great job checking to see if my car needed to be repaired. More
I love their friendliness and they made me feel welcomed and liked me doing business with them and made me feel important to them . and liked me doing business with them and made me feel important to them . More
Easy to work with. ’ Always courteous. Final price was Bette than the quote. Service manager was friendly and knowledgeable. A+ service. ’ Always courteous. Final price was Bette than the quote. Service manager was friendly and knowledgeable. A+ service. More