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All American Ford - Service Center

Springville , AL

4.5
79 Reviews

79 Reviews of All American Ford - Service Center

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January 30, 2025

One of my tires was going flat on the interstate at this exit to Ford so I walked in and asked could they help and was repaired and ready to go under an hour. Greatly appreciated the help. More

by tammi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I do not have his card with me to say
January 28, 2025

I was able to stop by and get my truck serviced without an appointment. Nice waiting room with drinks and snacks More

by Jason Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim ragsdale
January 27, 2025

Everyone was very friendly. The text messages and phone calls were nice. Excellent customer service all the way around. More

by peteblank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

they always keep you well informed about your vehicle with any issues that you may have with it More

by tclevenger5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim,James and Carlos
January 24, 2025

The service’s that were completed and the customer service I received met and exceeded my expectations. Great job. Thank you all. More

by rshelton0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentlemen in Service Dept.
January 21, 2025

All American always treats me right with fair pricing, though they might be slow sometimes. More

by goolsbydavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Service manager is awesome. The wait time for oil change that was scheduled is terrible More

by ersbaseball14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
January 17, 2025

Allen did my oil change. He was great. Very professional. Time and James were great service writers. More

by Skittles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim ragsdale, James Russell, Allen daily
January 17, 2025

Very pleased with the service department. I have taken 3 of my fords there with no issues following my service. 100% sure I’ll be returning. More

by clpmarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 10, 2025

My 2019 Ford F150 with olny 62,000 miles on it was diagnosed with a "stretched timing chain." (Until now, I thought timing chains were forever.) Then, $5,400 and 2-weeks later, the truck was "fixed." More

by FordsR4xxxx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James in Service Department plus whole Service Department.
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