All American Ford of Hackensack

Tom was extremely diligent in following up with me over a three month period while I was considering what car to purchase. He made himself available at my convenience. He was very friendly knowledge and hone three month period while I was considering what car to purchase. He made himself available at my convenience. He was very friendly knowledge and honest in his sales approach. It should be noted that I test drove and looked at the fusion, escape and edge before deciding on the edge. Tom knew each model very well and focused on what I needed and wanted which very helpful. Tom made me feel like he was trying to help me not sell me. It was a great experience overall. This is my second vehicle thru All American and the service level was high both times. Without a doubt I will be back to see Tom at All American the next time I am in the market for a car. More

Eddie Watson made the entire experience of buying a new car a pleasure. He is very knowledable, patient, experienced and answered all our questions. He showed us the prices for leasing and for buying. T car a pleasure. He is very knowledable, patient, experienced and answered all our questions. He showed us the prices for leasing and for buying. There was no pressure. He is excellent at his job! More

My mother bought a car from Eddie two months ago. Eddie is the reason I went back to All American Ford to look for a new car for myself. He is friendly, knowledgeable, and nice to work with. I would recom is the reason I went back to All American Ford to look for a new car for myself. He is friendly, knowledgeable, and nice to work with. I would recommend Eddie to anyone looking for a new vehicle. More

Tom Ferraro was an excellent salesperson..he was not pushy, knew his vehicles and answered every and any question that I had. His other half, Martin also assisted in the turn in of my old vehicle and he pushy, knew his vehicles and answered every and any question that I had. His other half, Martin also assisted in the turn in of my old vehicle and helped convince me to purchase another Ford vehicle. They both made the process painless, and got me into exactly the vehicle I wanted with all the features I had wanted. They are the dynamic duo! I would definitely go back to them again...very helpful and an asset to your dealership! More

As soon as we walked in the door we were greeted by salesman Tom Ferraro. He was very friendly and helped us find the car we were looking for. He let us test drive the car and take our time with maki salesman Tom Ferraro. He was very friendly and helped us find the car we were looking for. He let us test drive the car and take our time with making a decision on whether or not to make the deal. Tom wasnt like a typical salesman that usually pushes you to make the deal, he let us take our time and was not pushy. We gave him the number we were looking to spend for the car and he presented it to management. The price was exactly what we were looking to spend and the deal was made. He completed all the paper work and explained to us the process. Excellent sales representative for all american ford. I recommend him to anyone that is looking to shop for a car and whats to get treated honestly and fairly. More

Jim Payne, our salesman was professional courteous and helpful. I Would highly recommend him. We worked with sales manager to get a price we were very happy with. Everything was delivered as promised. helpful. I Would highly recommend him. We worked with sales manager to get a price we were very happy with. Everything was delivered as promised. More

Jim's customer service was outstanding during my last visit in Hackensack. He was patient, kind, and extremely helpful. He understands all of the new technology in my new Ford Edge, and was able to provi visit in Hackensack. He was patient, kind, and extremely helpful. He understands all of the new technology in my new Ford Edge, and was able to provide me with detailed education on all of the features my car has. Without Jim, I do not think my lease renewal experience would have been the same. I continue to be a customer of Ford because of workers like Jim. More

Great car/Great Dealer. Didn't feel pressured to buy the stang. Car was ready ahead of time. Good selection of Mustangs. No hidden costs or add ons. This is my second 2012 Ford in this calendar year. stang. Car was ready ahead of time. Good selection of Mustangs. No hidden costs or add ons. This is my second 2012 Ford in this calendar year. More

All American has a long list of other merit awards and I now have the pleasure to give them another unsolicited award. Why? Because they earned it. After countless frustrating years of buying and leasing ca now have the pleasure to give them another unsolicited award. Why? Because they earned it. After countless frustrating years of buying and leasing cars for myself and having to tutor car salesmen and their "managers de jour" about the real world, their products, outlandish price quotes, hidden charges and prevailing interest rates, I finally had the pleasure of dealing with a Organization that first and foremost is "PROFESSIONAL" in that their personnel are honest, knowledgeable, competent, efficient, reliable. I pride myself on being the customer from "xxxx". It is my compulsion that before I enter into any type of financial negotiating, that I do my "due diligence" as to who, what, when, why and where. After extensive research via the Internet and otherwise, I started my quest to get another car for myself. I checked out the ".Coms" that tout "get em while they're hot discount prices" and was contacted by three of their "Certified Dealers". Their prices were really "hot", that is, if I had an I.Q. of -32. Out of frustration that some things never change, pessimistically, I stopped at All American's Paramus Dealership. As a direct and proximate result of my "expertise" in automobile transactions, SURPRISE !! !!! it took me under ten seconds in abbrieviated conversations with Tom Ferraro and Anthony and later Chris to know that OMG I can't believe it these guys are for real. Best of all their "numbers" and mine were almost "twins" and with delight, we made the deal. In fact, their's were a little better than mine. Needless to say, I have joined their legion of "Happy Camper Customers". Nick Nasuta More

I'm having a very bad experience with this dealership. I bought a 2012 Ford 150 Raptor. I still haven't received my registration and license plate. Nobody return my calls or try to solve this problem. I tr bought a 2012 Ford 150 Raptor. I still haven't received my registration and license plate. Nobody return my calls or try to solve this problem. I truly believe they don't care about the customers after they papers are signed. also, they don't know what they are doing. 41 days and counting to register a truck.... More