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All American Ford
Springville , AL
95 Reviews
At All American our sole focus is serving our customers the way THEY want to be served. Whether you are looking for price information, product information, trade value or selling your car, we are ready to answer any of those questions, in the order you ask them. In-store, our website, or over the phone, we want to find you the right vehicle, the right service and the best experience. Don't forget to try our new mobile service and pickup/delivery!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 95 reviews
August 15, 2024
Best Experience and Customer Service we have ever had was with James. His warm smile and soft demeanor made us comfortable from the start. He made the drop off and pick up process so easy! He was so kn was with James. His warm smile and soft demeanor made us comfortable from the start. He made the drop off and pick up process so easy! He was so knowledgeable when explaining and showing us the codes and areas of the vehicle that the system showed, and what needed to be repaired or replaced! We would Definitely recommend any customers that’s in need of car repairs! More
by tolithakay
Verified CustomerEmployees Worked With
James Service Dept.
August 14, 2024
In on time out quickly technicians explained services performed. Parts needed were discussed with me before installing. performed. Parts needed were discussed with me before installing. More
by stevemcgee2015
Employees Worked With
August 07, 2024
They are the best! They are courteous and respectful. They get the job done excellent and in a timely manner! They are courteous and respectful. They get the job done excellent and in a timely manner! More
by vintagenana41
Employees Worked With
August 07, 2024
Employees were awesome. Even though they couldn't solve my software problem. Wasn't their fault. Screen problem with SYNC system. Even though they couldn't solve my software problem. Wasn't their fault. Screen problem with SYNC system. More
by 205orders
Employees Worked With
I don't know their name.
August 06, 2024
Fast and friendly service. i dropped off my truck and they had it ready in about an hour. i dropped off my truck and they had it ready in about an hour. More
by mike
Employees Worked With
August 06, 2024
Wonderful service! Was very helpful and considerate of my time! I highly recommend their service department! Was very helpful and considerate of my time! I highly recommend their service department! More
by jewell.davis2018
Employees Worked With
August 06, 2024
I’ve only dealt with the service department at this dealership but every experience has been very positive. They’re welcoming and engaging when I arrive and complete the requested tasks in a timely man dealership but every experience has been very positive. They’re welcoming and engaging when I arrive and complete the requested tasks in a timely manner More
by jkeithjr
Employees Worked With
James
August 06, 2024
I took my brand new bronco to another dealer because of a sensor issue. They kept it 9 days and couldn’t determine the problem. It was returned back to be and on my way home the sensor was still notifying me sensor issue. They kept it 9 days and couldn’t determine the problem. It was returned back to be and on my way home the sensor was still notifying me. This dealer had it two days and it’s fixed. Their customer service was on point and they went above and beyond to ensure I was satisfied. More
by lwindham03
Employees Worked With
Service
