All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center
San Angelo, TX
1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center
No after sale service Bought another truck from this dealership. Really like the Ram trucks. Got several 4 wheel shift in process at 75 MPH. A little unnerving and a lit Bought another truck from this dealership. Really like the Ram trucks. Got several 4 wheel shift in process at 75 MPH. A little unnerving and a little frustrating since I bought the truck just 5 months ago. Called the service department and got the standard bring it in and leave it with us for a couple of weeks and we will see what we can do. Well that would be fine if I had another truck that I could use since this is my work truck. Not really willing to leave it somewhere and have to make the payment on it and have to rent another truck to work with. Can't rent a 3500 dually on just any street corner and I'm making a payment on the one that they have setting there. I understand that they really want to sell but I think that they should give those of us that have bought as good as possible. Really feel like once we buy they don't want to see us again. The sales department works hard to sell and the service department just doesn't seem to be on that same level. More
Fast Response I received notification of a safety recall for my Ram. I called the service center and they said to bring it right in and they would take care of it. I received notification of a safety recall for my Ram. I called the service center and they said to bring it right in and they would take care of it. Thirty minutes after I arrived I was pulling out of the garage. Friendly folks and very professional. More
Oil Change The team was very helpful! My antenna was broken and they were able to fix it that day for a small charge! I really appreciate their great service! The team was very helpful! My antenna was broken and they were able to fix it that day for a small charge! I really appreciate their great service! More
Asked to have mechanic is a paper mat to avoid grease on carpet. Assured he would and watched him get in my truck with no mat. When truck was ready I have grease or oil on carpet and molding again. Always g carpet. Assured he would and watched him get in my truck with no mat. When truck was ready I have grease or oil on carpet and molding again. Always great service but a real disconnect when it comes to respecting people’s vehicles. More
Great customer service from service representative Lexi . She was great at keeping informed on the status of my vehicle. She also made sure things were handled correctly. She was great at keeping informed on the status of my vehicle. She also made sure things were handled correctly. More
Oil change Purchased truck at dealership which came with oil change. Told them they didn't tighten the oil filter and could they check to make sure done this tim Purchased truck at dealership which came with oil change. Told them they didn't tighten the oil filter and could they check to make sure done this time. They did and had to take it back to tighten oil filter. Then we discussed how they had failed to do so and was accused of taking it somewhere else to get it changed. Why would I do this. I already paid to have it done here. Be careful they call you liars. More
It was quick Dallas explain clearly about my tirers he was very nice and patient with me! He also said if i need to buy a tire they have in stock and gave me the p Dallas explain clearly about my tirers he was very nice and patient with me! He also said if i need to buy a tire they have in stock and gave me the price. More
Regular Maintenance It was time to take my 2014 Dodge Charger for an oil and oil filter change. It was promptly greet by Service Advisor Dallas Perkins, who took care of It was time to take my 2014 Dodge Charger for an oil and oil filter change. It was promptly greet by Service Advisor Dallas Perkins, who took care of everything I needed done. He is always courteous and friendly when I arrive at the dealership. More
Recall Service It was very easy to get the recall done and the staff were super friendly. The made it really easy and they worked around my schedule. It was very easy to get the recall done and the staff were super friendly. The made it really easy and they worked around my schedule. More
Lexi did great Lexi went above and beyond to help me. She needs a raise. She is great. She was very helpful in getting everything fixed for me after the fact. She w Lexi went above and beyond to help me. She needs a raise. She is great. She was very helpful in getting everything fixed for me after the fact. She was very courteous, looked very nice and was very helpful. More