All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

I would say my visit was fair. The folks there are nice. Time management is not their best suit though. They don’t have vehicles ready in a acceptable time sometimes. Which makes the customer have to figure Time management is not their best suit though. They don’t have vehicles ready in a acceptable time sometimes. Which makes the customer have to figure other means of transportation while the shop takes its time. Also when communicating prices of jobs to a customer it needs to be accurate. I was told a job on my vehicle was going to cost me 1100$ I go to pay the bill and it’s 1400$. Of course I had to pay it, but I wasn’t to happy about the misleading information and of course taking way to long then it should have. Can’t remember the gentlemen name he sits in the front. Nice guy very courteous I’d give 10s in his customer service skills, but pricing was way off. Of course he can’t control how long the shop takes to fix vehicles, but they need to speed it up. Some jobs just don’t take a week to do. Customers do get upset. More

Adam C was an excellent advisor and he helped us on numerous See above re. Adam Casanada service advisor he went above his service This should be shorter and not twenty five words Too long can be said in a See above re. Adam Casanada service advisor he went above his service This should be shorter and not twenty five words Too long can be said in a few words More

It was a great service experience. Alexia Carter was super great to work with. Very nice and knowledge. I will certainly be back for a visit. super great to work with. Very nice and knowledge. I will certainly be back for a visit. More

Always good service with a smile on her face , when you go to Alexia Carter. Would recommend her highly. And also was very happy with my sales man Oscar. go to Alexia Carter. Would recommend her highly. And also was very happy with my sales man Oscar. More

Very quick with the oil change and setting up an appointment was super easy and convenient! I was able to pick a time that fit my schedule. appointment was super easy and convenient! I was able to pick a time that fit my schedule. More

Good service department, Alexia Carter was very helpful with all that I need done on my Dodge Ram truck. I will return to your service department. with all that I need done on my Dodge Ram truck. I will return to your service department. More

Great service, I will go back for next service and any other service needs on my Jeep. All of service staff is friendly and very helpful other service needs on my Jeep. All of service staff is friendly and very helpful More

Did not address weird sound in truck engine compartment. I did ask to check on weird sound in addition to engine light coming on which was a separate issue. Not completely satisfied as they were in hurr I did ask to check on weird sound in addition to engine light coming on which was a separate issue. Not completely satisfied as they were in hurry as always and not fully addressing my truck needs. More

Could be a little faster on the oil change but as far as customer service, the representative was very friendly, knowledgeable and courteous. A+ on customer service, B+ on time. customer service, the representative was very friendly, knowledgeable and courteous. A+ on customer service, B+ on time. More

Great service, in a prompt and timely manner, we have traded with Eddie for many years and will continue to do so. He is right on with he's service. traded with Eddie for many years and will continue to do so. He is right on with he's service. More