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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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October 26, 2021

Took way too long to get updates on my car. Still having issues with car. More

by lopezang.paola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lexi Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
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Oct 26, 2021 -

lopezang.paola responded

I never got my car back in a timely manner. (waited over a week to get my car back after I was told it’s supposed to take 2-3 days). I had to hunt down service advisors everyday for updates regarding my car because they would not get back to me after saying that’d they would call me with updates. Sometimes those updates wouldn’t have answers to my questions. After paying $450+ my car is still having the same issues as before I brought it in.

October 22, 2021

Got me in quick and out quick I have a small Constrution company and don’t need to be without a truck More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Jones
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Oct 26, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Matt, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Buddy Jones - General Manager

October 19, 2021

You guys were in an out. The way it should be. I will be back More

by JCE411
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Chavez, Alex Castaneda
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Oct 22, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Buddy Jones - General Manager

October 16, 2021

I called and made an appointment and it still took 2 hours to complete. No one informed me why it was taking so long until I asked. If I had known it would take two hours, I would have come back at a di More

by Cszog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Castaneda
Report | Print
Oct 20, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for sharing your experience with us. Here at All American Chrysler Dodge Jeep San Angelo, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Buddy Jones - General Manager

October 15, 2021

Thanks for being so friendly and doing great work also doing in the time you said More

by Jessewebb2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Report | Print
Oct 20, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Buddy Jones - General Manager

October 11, 2021

Always seems to be something when having service done! This is the only choice in San Angelo though More

by stephen.conley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Report | Print
Oct 15, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for sharing your feedback with us Stephen. We strive to provide complete satisfaction for every experience, and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Buddy Jones - General Manager

October 11, 2021

All of the maintenance people I have had the pleasure of meeting and dealing with have been extremely pleasant, friendly, and helpful and I have had an overall good experience More

by Paco0643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Report | Print
Oct 14, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Buddy Jones - General Manager

October 07, 2021

Great service. Kept in contact when vehicle will be ready. Was also informed what was wrong and given total price. No surprises. More

by Stormy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck drove me home and picked me up as jeep stayed at service dept 3 days.
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Oct 12, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Buddy Jones - General Manager

October 05, 2021

Quick and speedy service as told thank you guys. I was in and out within a hour. More

by Taking Time
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Report | Print
Oct 08, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Buddy Jones - General Manager

October 05, 2021

Eddie was very helpful. Whenever I called to check on the status he was very kind. More

by sylverhart77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Buddy Jones - General Manager

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