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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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August 28, 2018

Long wait just for an oil change!! Took over 3.5 hrs to get an oil change done... who has time to wait around for that long! Only reason why we go to the dealership is cause we have lif More

by PITREPARKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sep 20, 2018 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I'm sorry to hear that your last oil change took longer than expected. We try our hardest to get our customers in and out as quick as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue.

August 28, 2018

4 hr oil chang and tire rotation? It took 4 hours to perform a oil change and tire rotation, which should have taken maybe an hour. Didn’t throw the spare tire into the rotation like More

by rmartin1410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Some guy named Eddie,
Sep 20, 2018 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Buddy Jones - General Manager

August 27, 2018

Wash and detail Went to get a wash and detail and nothing on the inside was clean only outside and the whole bottom had splatters on it from the tire cleaner i guess More

by ARREDONDO5587
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sep 20, 2018 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for reaching out to us, your concerns are taken very seriously. We know our customers’ time is valuable and we’ll take this as an area where we can improve moving forward.

August 24, 2018

Friendly customer service eager to help My air condition wasn't working and they were able diagnose the and got right on it .I was very pleased with my service and repair . More

by diggy_d96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hewitt
August 24, 2018

Awesome Service was awesome, Eddie was a awesome help.Eddie is the friendly service employee inthe dodge dealer.everybody should be like him friendly and with More

by ecastro102755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heriberto Gomez
August 17, 2018

Routine service: oil change Mr. Gomez was very friendly and helpful. All work that was requested was done in a timely and professional manner as well as recommended services. More

by vatruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heriberto Gomez
August 16, 2018

Prompt and considerate. Lawrence was friendly and thorough. He kept me informed throughout and made sure I got the price I was told I would get even though the computer wasn' More

by THARNGANR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Jaramillo
August 16, 2018

Oil Change No matter if it’s early morning or in the afternoon, they always have been able to fit me in for my oil changes. Always keep up to date on my vehicle More

by carrillosheilah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hewitt, Todd Cummings
August 15, 2018

Long nightmare Long story short, some fairly easy warranty work took a ridiculous amount of time. Over a month total. They actually lost it in the parking lot after More

by tstewart66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Gomez, and the mechanic that crashed the truck into the building., Heriberto Gomez
Sep 20, 2018 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for your feedback. We are looking into this matter at the present time. Please contact us if you would like to discuss this further.

August 14, 2018

As usual, good experience The service department is so helpful with everything. I was there when they were short one mechanic and kept apologizing for the delays. They were v More

by ANNONANSALOMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Jaramillo
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