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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center
San Angelo, TX
1,191 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center
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March 04, 2019
Warranty Work A+ service, very professional, met all needs and Good so far. Would recommend to others as a great service department to visit for all your warranty n A+ service, very professional, met all needs and Good so far. Would recommend to others as a great service department to visit for all your warranty needs More
by SKYLER679
Verified CustomerEmployees Worked With
Paul Mcclure
March 03, 2019
Service The service was excellent. I would highly recommend them to anybody. They got my vehicle done in a very timely manner and I was very pleased with it. The service was excellent. I would highly recommend them to anybody. They got my vehicle done in a very timely manner and I was very pleased with it. More
by COWGIRL76821
Employees Worked With
Dallas Perkins
February 27, 2019
Sevice on car problem We still have not gotten problem solved we had a code by another individual but not accepted by Fiat and will soon go off warrenty We still have not gotten problem solved we had a code by another individual but not accepted by Fiat and will soon go off warrenty More
by lawdog.house
Employees Worked With
Josh Hewitt
February 26, 2019
Why can't you get it right? Had to bring my Jeep in for a recall and when I went to pick it up I couldn't find it. Your cashier said it was located right outside around the corn Had to bring my Jeep in for a recall and when I went to pick it up I couldn't find it. Your cashier said it was located right outside around the corner? I had to walk most of your lot without anyone asking me if I needed help. I had to return to the your service dept for help. That is not how customer service works. Guess your dealership believes customer service doesn't matter. Well guess what, it does! More
by vputman
Employees Worked With
Two girls in the cashiering area I dealt with., Josh Hewitt, Montanna Garivay, Dallas Perkins
February 26, 2019
BELOW AVERAGE I typically try to find the positive in most situations but this experience needs to be noted. Talked to Paul McClure and Made an appointment then fo I typically try to find the positive in most situations but this experience needs to be noted. Talked to Paul McClure and Made an appointment then found out that the appointment was overlooked. (No Record) Pushed out a week. I have had my Jeep serviced several time and they had no record of service. Before he tells me the issue he tried to up-sale me on optional services. You need brake, etc. Once the problem was diagnosed he said it was under warranty then calls the next day and says, "after we punched it into the computer its not covered" I made the decision to keep the Jeep there even though i could have taken it to my normal mechanic. No follow up phone call to notify me that the job was completed. I did like the fact that the service dept was open on Sat but it was still $900 for the repair. Not impressed. Your shop has a bad reputation ( has for years) although I see some improvements it needs to be all about the customer experience. Don't get me wrong, Paul's a nice guy. I just didn't feel the welcome from the service dept. More
by SEAN.CARTER
Employees Worked With
Paul Mcclure
February 24, 2019
Awesome customer service My car broke down on a Friday night and was towed to All American Chrysler Dodge Jeep Ram Fiat of San Angelo. Saturday morning I received a text that My car broke down on a Friday night and was towed to All American Chrysler Dodge Jeep Ram Fiat of San Angelo. Saturday morning I received a text that they received my car and to call contact number. Spoke to Paul,He was so kind,considerate and helpful over the phone and in person. My car was fixed on a Saturday. More
by barran
Employees Worked With
Paul with Service Department
February 23, 2019
Vehicle recalls I called to let the service department know I was bringing my truck in on a Monday morning. I live in Sonora. Paul McClure answered the phone and told I called to let the service department know I was bringing my truck in on a Monday morning. I live in Sonora. Paul McClure answered the phone and told me to bring it in. He met me at my truck door when I pulled up, had my ppw in hand and check in took about 5 seconds. Told him I needed the truck back by Thursday. Got a phone call around 1:30 on Tues saying it was done. Picked it up Wednesday and same thing, ppw was ready and we were out the door in a cpl mins. MUCH BETTER SERVICE than in the past!! Actually look forward to our next oil change! More
by Fitz2009
Employees Worked With
Paul Mcclure
February 21, 2019
Check engine light Very good and timely service. I have had nothing but good service. Warranty service has been great , oil changes and routine servicing is the best.. I Very good and timely service. I have had nothing but good service. Warranty service has been great , oil changes and routine servicing is the best.. I will continue to bring my vehicle here for service. More
by AMEC7504
Employees Worked With
February 19, 2019
Multi Point inspection plus battery/tire pressure panel mess We stopped by to have our truck checked out for a road trip plus informed our service representative, Josh Hewitt of a strange tire pressure reading a We stopped by to have our truck checked out for a road trip plus informed our service representative, Josh Hewitt of a strange tire pressure reading and a battery charging message received on the instrument panel message center. Josh took care of it all as always. We were happy to know that everything checked out fine. He told us a few thing to look out for and we were very satisfied. More
by ghummingbird
Employees Worked With
Josh Hewitt
February 16, 2019
Great Service Came in without an appointment was met on the drive with a smile. Communication was great and I was back in the road in no time! Great service!! Came in without an appointment was met on the drive with a smile. Communication was great and I was back in the road in no time! Great service!! More
by Rodeo1
