All American Chevrolet of San Angelo
San Angelo, TX
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Every person I dealt with at this dealership lied to me. They were comfortable constantly lying, as though it was just another day. When I called Chevrolet they said that they're an independent dealership They were comfortable constantly lying, as though it was just another day. When I called Chevrolet they said that they're an independent dealership, and can't do anything about them lying. Apparently it's pretty common. More
If you want to be treated with courtesy and respect, avoid Donny Sertain. Last week I was rear ended in a total loss in my 2024 Kona. I am trying to go back to college so I wanted to see my options for avoid Donny Sertain. Last week I was rear ended in a total loss in my 2024 Kona. I am trying to go back to college so I wanted to see my options for a lower payment. He showed me a 2023 Trax which I liked but it was smaller and didnt drive as smooth. I wanted to take time to think on it. When I said it felt small he said "Bro, you were driving a Kona," and had mean look in his face the whole time. (The kona cabin was way spacier) Then he tried to argue with me and belittle me before waving his hands down and walking away from me. I asked him if he was in an accident and he said no. Clearly, he has no idea what I am going through and doesn't give a. No sympathy. I can't imagine treating someone like this. More
Background: We live in S. Carolina and were looking at helping our son, who lives in Texas, purchase a vehicle. The "car gods" gave us a gift when they led us to Chance Denny. Carolina and were looking at helping our son, who lives in Texas, purchase a vehicle. The "car gods" gave us a gift when they led us to Chance Denny. Chance is that rare salesperson that genuinely cares about his clients; one that goes the extra (hundred) mile(s) to ensure his clients obtain the vehicle that most meets their needs and budget. From our initial contact through final sale and beyond, Chance has been there for us 100%. He's the kind of salesperson that every dealership should strive to employ and I can only hope that All American Chevrolet of San Angelo appreciates him as much as we do. I'd also like to thank the service staff that worked with him, with us, when a totally unexpected issue arose - they handled it like the xxxxxxthey are. **If management would like more info, we'd be happy to go into greater detail - just give us a call.** More
Advertised a used Pickup I was interested in. Called and talked to salesman twice on Tuesday, made an appointment to test drive on Wednesday morning. Drove FOUR HOURS to get there. Salesman no Called and talked to salesman twice on Tuesday, made an appointment to test drive on Wednesday morning. Drove FOUR HOURS to get there. Salesman not there, truck sold "last evening". BS, they had my phone #. They wanted to sell me something else, the ad was just bait. I just made an 8 hr round trip for absolutely nothing. More
Very Professional, helpful, found exactly what I was needing for my Department, all with a good price, and delivery. Will use this company again. needing for my Department, all with a good price, and delivery. Will use this company again. More
my first experience getting a car was just perfect threw them....this time i got a 2013 Subaru Crosstrek about 8 months ago had a couple of serious recalls had to take to Subaru to get done..i have had noth them....this time i got a 2013 Subaru Crosstrek about 8 months ago had a couple of serious recalls had to take to Subaru to get done..i have had nothing but issue and problems with all American Chevrolet with this deal when i first got it i noticed it had 2 sets of different tires on a all wheel drive car that can cause serious damage to your all wheel drive vehicle two of the tires was seriously cracked so they just changed two out when they should of changed all four so two of of my tires are somewhat new and 2 old tires on my ride...ive had alot of other issues with this subaru to since then after the first month of having it the oil level light came on and i checked the oil it was half empty and the oil was dark like it wasn't changed for awhile so i had to get it changed at where i work so i dont even think they changed it befor i got it when the did their inspection on it and they would of noticed the wheel bearing going out in it to had to pay to get my front ones done about 2 months ago from all American i asked to change all four wheel bearings but they only changed the front 2 wheel bearings said my back ones was good but they aint i can hear alot of road noise from the rear end thwy are trying to overcharge people when they could of done all of em at once so scandalous..i was pretty much forced in to this vehicle cause they only showed me this one and a beat up car that had screws holding up the bumpers it was like that the first time i got a vehicle threw them to they only show me one or 2 vehicles so i got stuck with this one..this is just some of the problem i had with all American Chevrolet i feel like this car should of been a lemon More
My overall experience with All American Chevrolet of San Angelo, Texas does not include only one Department. The level of commitment and customer service at this location is a true sense of TEAM ORIENTED. “ Angelo, Texas does not include only one Department. The level of commitment and customer service at this location is a true sense of TEAM ORIENTED. “Allow the Customer to feel like a part of our family”. A few months ago, I began my search for a new vehicle that included a towing package. From working with Sean and Bobby in Sales who at one point dropped off my new vehicle at my work location and returned my rental. Included Steve and Steven in Finance, going the extra effort to secure financing. The team in collision (repair and trade-in) provided outstanding customer service and quick replies. To Emilio, Rachel, and others in the service department, they assisted with my trade-in vehicle last oil change. Knowing who I was when calling. Never a long wait time. The guys were so polite when giving me a ride. Even our old friend Carlos who we had worked with us since our first experience with All American Chevrolet, San Angelo in 2005. Asking “How are you doing Ms. Hernandez”. “Do you want anything to drink”. Once a few years back we purchased 2 vehicles on the same day for Black Friday. New owner - 2023 Chevrolet Trailblazer Thank You, Nancy Woods Hernandez Carlos L. Hernandez October/November 2022 More
Service Department is dishonest, rude, and disrespectful! Worse customer service I have ever seen! Would not call back about the status of a vehicle after being told many times they would! Impossible to get Worse customer service I have ever seen! Would not call back about the status of a vehicle after being told many times they would! Impossible to get ahold of! Please do your research before EVER taking your vehicle to All American Chevrolet for anything.Kept my car 7 days before finally telling me they hadn’t even started on my car! So very disappointed in their standard of care for customers! More