All American Chevrolet of Odessa - Service Center

Excellent service would recommend my friends and family to see Jeff Garza. Jeff is very professional. He took time to bring my vehicle to my work as I was unable to pic would recommend my friends and family to see Jeff Garza. Jeff is very professional. He took time to bring my vehicle to my work as I was unable to pick it up my self and answered all my questions. A good experience overall More

Friendly Enviroment and Amazing Service This was probably one of the best experiences I have ever had. Jeff was so kind to us and answered any questions that we had, honestly, which was a bi This was probably one of the best experiences I have ever had. Jeff was so kind to us and answered any questions that we had, honestly, which was a big bonus. He was patient and gave us all the time we needed to decide on our purchases. I definitely recommend this Chevy Dealership and Jeff Garza specifically! More

Bad experience. Lying, incompetent managers. We took our car there after hail damage. They scheduled us a month and a half after the event, so I figured this should go smoothly. Even though they We took our car there after hail damage. They scheduled us a month and a half after the event, so I figured this should go smoothly. Even though they told us it would take only a week and a half, it took ten a half weeks for them to finally finish. They kept lying to us and postponing from week to week. Sometimes there was no answer when we would call and no reliable update. They left he car unprotected in the sun and dust, and the interior that used to still smell like new is now all damaged with black fingerprints on the chairs. Lying, incompetent managers! Would not got there ever again. More

No sweat, no problems, just got ER done! Nate Schoonover took care of me from the day he greeted me and set up my recall appointment , to the recall repair and walking me to my vehicle. Great Nate Schoonover took care of me from the day he greeted me and set up my recall appointment , to the recall repair and walking me to my vehicle. Great customer service with zero issues. I'd do it all over again! More

Can't get a response Dropped my vehicle off Monday gave the service rep (Andrew) the symptoms along with the OBD codes I observed with my code reader. Of course they came Dropped my vehicle off Monday gave the service rep (Andrew) the symptoms along with the OBD codes I observed with my code reader. Of course they came up with something totally different so that the special extended warranty would not apply. Anyway after going back and forth with Andrew via email (his choice of communication) on the issue he assured me that their diagnosis and corrective action was correct. I emailed him back and asked him if the vehicle was ready for pickup. I did not get a response so I emailed him again with the same question and no response. So I emailed the service manager with no response. The next day I emailed the General manager no response either. Maybe they lost my truck or are hiding something. I live 45 minutes from the dealership so I can't just stop by. Good luck if you want a straight answer from this place. More

well taken care of, able at all American Chevrolet Odessa completely stepped up and handled our situation perfectly. He made sure we were updated of our vehicle situation able at all American Chevrolet Odessa completely stepped up and handled our situation perfectly. He made sure we were updated of our vehicle situation and status in a timely and effective manner. More

Great service Very professional and knowledgeable, wait time was minimal, answered all my questions, repairs completed in a timely manner, great service. I would re Very professional and knowledgeable, wait time was minimal, answered all my questions, repairs completed in a timely manner, great service. I would recommend to my friends More