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All American Chevrolet of Odessa
Odessa, TX
207 Reviews
All American Chevrolet of Odessa is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. We also pride ourselves on taking care of customers, paying you top dollar for your trade, and our huge selection and volume of vehicles.
We have the largest parts and service department in the central Texas area and encourage you to come visit us to experience our facilities and team members.
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Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 207 reviews
November 14, 2013
Recently my husband and I purchased a new vehicle from this dealership. We purchased the vehicle on a Friday and it was to be delivered to us the following Monday. We didn't really expect it on Monday, this dealership. We purchased the vehicle on a Friday and it was to be delivered to us the following Monday. We didn't really expect it on Monday, as other things were being done to the truck such as running boards added and also a fifth wheel. However, the following Friday the vehicle had not been delivered nor had we been contacted. We began calling and 3 different times were told days the vehicle would be delivered. It was not, and again we were not called to say they were not bringing it. Finally, we insisted that we had to have the vehicle as we were going out of town and after being assured by the general manager the truck would be delivered, the salesperson then called and asked if she could bring it the next day instead. After being told we had to have the truck, it was delivered as the general manager promised, but it was not even washed or cleaned up in any way. The keys were handed to my husband with "I owe you a wash job". No "thank you", no "sorry for the delay", or "I hope this didn't inconvenience you in any way". This is a large diesel truck and I live 52 miles away, so I don't think I will be driving all the way to Odessa for a wash job. I will not be purchasing another vehicle from this dealership. More
by dwade57
Employees Worked With
Lizet
September 26, 2013
I went to All American Chevrolet to see about getting a new Avalanche I knew my credit was not the best and/or not many auto credits on my credit file. But eddie insured me that everything would be alright new Avalanche I knew my credit was not the best and/or not many auto credits on my credit file. But eddie insured me that everything would be alright. He found the color I wanted as well as all the extras that I was looking for. Eddie was there from start to finish and answered all my questions and concerns that I had on my New Avalanche. I could not ask for a better salesperson. I would most definitely prefer him to all my family and friends looking to buy a new or pre-owned vehicle. He was GREAT!!!! His saying If it can be done than I can get it done is so true. More
by sugarfoots
Employees Worked With
Eddie Whitson
September 13, 2013
I am pleased to say that when we went to all American Chevrolet we were so pleased with the help we got from Eddie Whitson he explained every question on the application and answered all our questions ab Chevrolet we were so pleased with the help we got from Eddie Whitson he explained every question on the application and answered all our questions about the vehicle, he was so helpful from the beginning to the end until we drove off with our new truck. I would recommend this dealership to anyone that asks me where they need to go. and I tell them the person to talk to is Eddie Whitson he is the best. very understanding and an awesome person... thank you... Albert and Rebecca Wilson More
by teddybear1969
Employees Worked With
Eddie Whitson
September 01, 2013
We had not purchased a car in over 10 years and were a little nervous because a lot has changed in the car business but All American Chevrolet made our purchase so smooth and Marcus & Daniel were so helpf little nervous because a lot has changed in the car business but All American Chevrolet made our purchase so smooth and Marcus & Daniel were so helpful and answered all our questions. I will definitely recommend this dealership and hope to purchase another vehicle at this dealership in the near future. More
by drenteria
Employees Worked With
Marcus Olguin and Daniel Duron, Daniel Duron, Marcus Olgin
July 25, 2013
We bought a chevy cruze 2 years ago. About a year ago I had my husband take the car in cause it wasnt starting right. The service guy said nothing was wrong with it. Three days ago I went to start my car n had my husband take the car in cause it wasnt starting right. The service guy said nothing was wrong with it. Three days ago I went to start my car n the anti theft symbol came up n my car started acting weird. I turned off the car n restarted it. Ran fine for the rest of the day. The next night it did the same thing. Well...the next day I call n let them know I am going to b bringing in my car n they let me know its gonna b about three maybe four days before they can even look at it. Knowing how much buisness they must have due to the amount of people here I dont mind I just wanted it fixed it. I go to start my car n it wont crank over at all. Its almost like the battery was dead. So I call them back n they give me a number to call so it can b towed in. That number was the best service out of this whole ordeal. My husband called to let them know it was being towed n Dan decided to tell him if we didnt like there time frame we could always take car some where else if we thought a few days it was gonna take to have time to look at not to our liking. That was never the issue. It was as if he didnt want to bother with my car. They sure wanted our buisness in buying it but now that it is having problems they have nothing but attitude n extremely rude. A guy called this morning trying to tell me he thought my battery was going out. I told him im not taking my car back till its fixed right n im not some stupid woman that I do have a husband that he can deal with from here on out. I dont know much about cars but im pretty sure my battery going out is not gonna make a sound of metal rubbing n make my control panel flake out. We will see what they come up with! next... More
by sunnybaiza
Employees Worked With
Dan
May 08, 2012
My first experience with this dealership was in the body shop for my 2008 Dodge Nitro. They were 13 days late getting my car out and only then because I went and threw a fit. The oil needed to be changed wh shop for my 2008 Dodge Nitro. They were 13 days late getting my car out and only then because I went and threw a fit. The oil needed to be changed when I took it to them so I asked them to change it while they had it, and they did. The second oil change after that they had my car for 5 days before they let me have it because they stripped the drain plug. The next oil change, they stripped the oil pan and had to order an oil pan. They have now had my car 47 days. For an oil change. And there is no end in sight. The part is on back order and I'm in line. I have talked to everyone from the technician to the service manager, and general manager. More
by dave2780
Employees Worked With
Andy Wallace, Kathryn the general manager
November 11, 2010
Bought a new Chevrolet Impala after several hours of negotiations. Brought back for warranty repair for some appearance items a few days later. Dealer refused to repair. Said cars are built by people an negotiations. Brought back for warranty repair for some appearance items a few days later. Dealer refused to repair. Said cars are built by people and some defects are normal. Dealer returned by trade in and concelled my sales contract. Several weeks later I received a payment book in the mail. Had to call GM to get the contract actually cancelled. GM had to threated to pull there franchise to get them to do anything. Avoid this dealer at all costs. More
by NoChevy
Employees Worked With
2
