All American Chevrolet of Odessa
Odessa, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Quicker than before The service department was quicker than before, however we had to show up at 7:30 am. Our vehicle was done in about an hour. It would be nice to be ab The service department was quicker than before, however we had to show up at 7:30 am. Our vehicle was done in about an hour. It would be nice to be able to make appointments for oil changes. If we showed up a little later, it is possible that our entire morning would have been spent waiting on our vehicle (like last time). More
New Vehicle Checked out several possible vehicles. Mario and Summer were both helpful. I am very happy with the pickup we purchased. I liked the color and opti Checked out several possible vehicles. Mario and Summer were both helpful. I am very happy with the pickup we purchased. I liked the color and options on the vehicle. More
Great experience I had a great overall experience. They have great salesman who give great customer service. Made the process of buying a new car so easy. I had a great overall experience. They have great salesman who give great customer service. Made the process of buying a new car so easy. More
Dont buy here, worst customer experience I went here last week to look at new truck, they gave me an appointment that day. when I showed up, they told me the truck had already sold and failed I went here last week to look at new truck, they gave me an appointment that day. when I showed up, they told me the truck had already sold and failed to inform me before I came that the truck sold. I asked them about my appointment and the response I got was first come first serve. I saw a car today I wanted, when I showed up I got to test drive the car and then said I will take it. I was a cash buyer. the sales guy went into do some paperwork and then came out a said a sale manager named Vinsin Phan just decided to hold the car for one of his customers later that day. I stated its a first come first serve, and he said he cant sell me the car. I will never bring my money to this dealership and I suggest you don't either. More
Very helpful I enjoyed having Frank as my sales associate. He was knowledgeable and understood what I wanted. He didn't give me the run around and helped me get I enjoyed having Frank as my sales associate. He was knowledgeable and understood what I wanted. He didn't give me the run around and helped me get into a vehicle that was more suitable for my needs. Marcus started me off and couldn't have found a better suited sales associate. Ester was very helpful and patient during this process. More
Frustrating until situation was handled by a competent mgr. To start off I had purchased my vehicle and came to discover that the DVD player would't work. I went through several managers, left a message with o To start off I had purchased my vehicle and came to discover that the DVD player would't work. I went through several managers, left a message with one of the GM's of the dealership and even came in to contact with the other GM which was of no help. Needless to say my vehicle was out for an entire month for something as simple as a DVD player. That is until my situation was placed in the hands of the GREATEST manager I have ever dealt with in regards to any dealership. Joey was absolutely awesome!!! Once he got his hands on the matter it took him only 7 days to resolve my issue. He and the car salesman Edward took great care of us. If you do visit this dealership, make sure that you have Edward Terrazas as your salesman, and Joey Cadenhead as the overseeing supervisor for anything that needs to be escalated to him. In all Joey should be the GM of this facility, he was absolutely amazing, generous and over the top. Edward made sure to follow through with each step that was going on with my vehicle. So thank you Joey and Edward for everything!!! My 5 star rating is for you two gentlemen. More
Friendly and informative everyone was fantasic. Mike, ronnie and Raul could not have been any better.. the finance was explained clearly. Raul showed me everything on my car a everyone was fantasic. Mike, ronnie and Raul could not have been any better.. the finance was explained clearly. Raul showed me everything on my car and xxxx me with my set up.. Thank you More
Happyness I was scared before i got there was saying its gojng to be expensive cant afford it they help a lot i m very happy I was scared before i got there was saying its gojng to be expensive cant afford it they help a lot i m very happy More
Chevy Cruze 2016 Premium Garret at the dealership helped me find the car I exactly wanted and Ms. Ester on finance was also another great employee and also getting me a great Garret at the dealership helped me find the car I exactly wanted and Ms. Ester on finance was also another great employee and also getting me a great deal on my vehicle. More
Exceptional, great customer service. Great customer service. In the past when buying cars we have waited for hours, but this approval was done in less than an hour. Superb Great customer service. In the past when buying cars we have waited for hours, but this approval was done in less than an hour. Superb More