All American Chevrolet of Odessa
Odessa, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Horrible customer service Buying a car here was the absolute worst experience I have ever had buying a car. From the time we walked in the door, the GM had a very snarky attitu Buying a car here was the absolute worst experience I have ever had buying a car. From the time we walked in the door, the GM had a very snarky attitude. When we were then introduced to Raul our sales guy, he didn't even try to sell us a vehicle. When I came back the next day for the car I wanted, they gave me run around after run around. I ended up spending 4 hrs at the dealership. Any questions I brought up, Raul would disappear into the office for 30 minutes. I had to ask 4 times for the keys to see the inside of the car and test drive it. From someone who buys cars yearly, I have enough knowledge about how dealerships work. I can assure All American in Odessa will never have my business again nor referrals. These people shouldn't even be in sales. 0 effort. Yet, at the end of the day when I finally got my car (which had a flat tire) Raul had to nerve to ask for a good review?!?! More
Great place to buy a vehicle My experience has been great the last 3 times I have purchased vehicles from All American in Odessa, TX. I did not have to sit and wait all day before My experience has been great the last 3 times I have purchased vehicles from All American in Odessa, TX. I did not have to sit and wait all day before driving off in my new Tahoe I just purchased. The salesman that helped me was awsome. Will definitely purchase from this dealership again in the future. More
The shopping experiance was way easier then we thought. Our sales person was amazing. Thank you Barbra. We went in thinking that it would be a night mare looking for a new truck. It was smooth and easy. Our sales person was amazing. Thank you Barbra. We went in thinking that it would be a night mare looking for a new truck. It was smooth and easy. I would recommend this dealership to anyone looking for a good deal on a new vehicle. Ask for Barbra Gonzalez. More
Barbara Gonzalez is wonderful We loved working with Barbara. she got me in the car I wanted. The only issue was we walked around the parking lot for at least 30 minutes with no on We loved working with Barbara. she got me in the car I wanted. The only issue was we walked around the parking lot for at least 30 minutes with no one approaching us. The texting system worked to get a sales associate, it was just strange that no one greeted us outside. More
Awesome Wonder people. Christopher Wilson was the best sales man ever. Made buying a car fun. He is truly a great guy and made it enjoyable and so much fun to Wonder people. Christopher Wilson was the best sales man ever. Made buying a car fun. He is truly a great guy and made it enjoyable and so much fun to buy a car. He is truly a great guy to buy car from. And all the other people at this dealership are truly awesome to. They are so sweet and hard-working. I will always go back to All American Chevrolet of Odessa to buy my next vehicle. They are truly the best. Can never thank them enough for working so hard to get me into my new car. Thank you all for getting me into my new car you are truly the best. May God bless each and everyone of you everyday. More
Bad experience. Lying, incompetent managers. We took our car there after hail damage. They scheduled us a month and a half after the event, so I figured this should go smoothly. Even though they We took our car there after hail damage. They scheduled us a month and a half after the event, so I figured this should go smoothly. Even though they told us it would take only a week and a half, it took ten a half weeks for them to finally finish. They kept lying to us and postponing from week to week. Sometimes there was no answer when we would call and no reliable update. They left he car unprotected in the sun and dust, and the interior that used to still smell like new is now all damaged with black fingerprints on the chairs. Lying, incompetent managers! Would not got there ever again. More
No sweat, no problems, just got ER done! Nate Schoonover took care of me from the day he greeted me and set up my recall appointment , to the recall repair and walking me to my vehicle. Great Nate Schoonover took care of me from the day he greeted me and set up my recall appointment , to the recall repair and walking me to my vehicle. Great customer service with zero issues. I'd do it all over again! More
Can't get a response Dropped my vehicle off Monday gave the service rep (Andrew) the symptoms along with the OBD codes I observed with my code reader. Of course they came Dropped my vehicle off Monday gave the service rep (Andrew) the symptoms along with the OBD codes I observed with my code reader. Of course they came up with something totally different so that the special extended warranty would not apply. Anyway after going back and forth with Andrew via email (his choice of communication) on the issue he assured me that their diagnosis and corrective action was correct. I emailed him back and asked him if the vehicle was ready for pickup. I did not get a response so I emailed him again with the same question and no response. So I emailed the service manager with no response. The next day I emailed the General manager no response either. Maybe they lost my truck or are hiding something. I live 45 minutes from the dealership so I can't just stop by. Good luck if you want a straight answer from this place. More
Good! Excelllent experience nice people would go back to buy next or trade vehicle in. Keep up great service thank y'all for helping me with everything Excelllent experience nice people would go back to buy next or trade vehicle in. Keep up great service thank y'all for helping me with everything More
Very professional Zac Brown and Scott Brown were very professional and took her time with us they got us in what we wanted and I could not have asked for a better sale Zac Brown and Scott Brown were very professional and took her time with us they got us in what we wanted and I could not have asked for a better sales rep More