All American Chevrolet of Midland - Service Center

Great customer service!!! I love how I saw all the advisors greet you when you walked in. No one was a stranger to them and they really went out of their way to make you feel I love how I saw all the advisors greet you when you walked in. No one was a stranger to them and they really went out of their way to make you feel welcomed. More

wont go back Everyone was nice .. Had an engine swap said itd be done by tuesday but didnt get back till monday the next week when i picked up they said it was don Everyone was nice .. Had an engine swap said itd be done by tuesday but didnt get back till monday the next week when i picked up they said it was done thursday lol well when i got it hood wasnt sitting right so body shop took and fixed but has small bend on it now spring on hood goes sideways when open or close so a wire on battery got cought and it wouldnt open so we had to bust a brand new battery my engine oil low came on they said it was sensor connection and fixed.. my remote start wont work now and the o2 sensors made my engine light come on but they where fine till they got my car but said they wouldnt fix basically because i couldnt prove it was them and would charge me another 500 for it oooo and warrenty place would only cover 130 n labor costs bc chevy house charged 150 an hr but then checy called me saying they charge 170 an hr but the inspector with warrenty place had it down they said theyd charge me 150 so i almost payed 800 dollars extra bc of it luckily my warrenty uped it to 150 and chevy had to go down since they had told warrenty place 150 so i didnt have to pay ne thing except all the other crap i have to fix now ... My car started acting up check transmission oil and theres nun n it so now even more ticked More

Untrustworthy and incompetent This summer I finally bought my dream car, a corvette. It's used but was purchased in great condition with approximately 1,215 miles. After I had it f This summer I finally bought my dream car, a corvette. It's used but was purchased in great condition with approximately 1,215 miles. After I had it for about a week I came to learn that there as a recall on that particular model. Fixing the problem would require disassembly of the headliner and sun visors. So I took it to All-American Chevrolet of Midland, Texas. Hey - they're a Chevrolet dealership and therefore would have trustworthy and competent technicians doing the work on my pride and joy, right? NO. The car was there about 3 weeks. That wasn't a problem though. Car dealerships are busy places. Anyay, I stopped by one afternoon to check on the progress (really they told me after I dropped it off that it would be ready by the end of the week. I'd show up and it wouldn't be. That happened a couple of times.) On one of those occasions I got to talking to the guy in the service department. He appeared to be a real automotive enthusiast and bragged about how he and the other guys liked to thrash the sporty cars that come in for service at All-American when they "move them around on the lot" or bring them back to the front for delivery to customers. That was a little disconcerting. Well the day finally came when the work was complete and I got the call to come get my car. They had said they would wash it. It was filthy. Not a big deal. I was just happy to finally have transportation again. The interior of the car was reassembled and I assumed the relatively simple work had been completed effectively. The interior lights on my new car have not worked since then, and the engine still makes a noise it never made before. After having the work done, I was told by other Chevrolet owners in Midland that you should never take your car to All-American for service. I wish I had known that before. So to anybody out there needing work on your new or newer Chevrolet - take it some place else if you care about it. Thanks. More

The good reviews must be friends and family A simple oil change takes two hours. Another time I had dropped my truck off to have the thermostat changed to fix my heater before leaving on a vacat A simple oil change takes two hours. Another time I had dropped my truck off to have the thermostat changed to fix my heater before leaving on a vacation. Simple fix. An hour at best. Two weeks later when I got home it still wasn't done. The staff is nice but the service department is a joke. I don't care if my oil changes are free, I'll be paying to have them done somewhere else. Every time I think I'll give them one more chance, maybe it was an off day. And they remind me that this is not the case. When I initially bought this truck, I tried doing it from here but could not get anyone to help me. Apparently when oil is doing good you have to beg a salesman to take your money. I drove to Chevy in Lubbock two hours away to get the customer service I needed to buy a xxxx truck. More

Very Good The young lady who helped me was very polite and helpful. Thanks Amanda! The service was very good! I have taken my truck and my daughters car there a The young lady who helped me was very polite and helpful. Thanks Amanda! The service was very good! I have taken my truck and my daughters car there and so far so good. More

In and Out Quickly Best service I've had in a long time. Friendly and very helpful staff. I would definitely recommend the service department to anyone. Overall great ex Best service I've had in a long time. Friendly and very helpful staff. I would definitely recommend the service department to anyone. Overall great experience More

Poor Service Service Center is terrible. Took vehicle in to get oil changed, tires rotated and flat repair. Techs on first attempt didn't rotate tires of fix flat Service Center is terrible. Took vehicle in to get oil changed, tires rotated and flat repair. Techs on first attempt didn't rotate tires of fix flat and I was told it was done. Talked to Service manager and took it back and he said he would put someone right on it. Took it back dropped off at 10:00 am went back at 4:20 pm they said it would be 20 to 30 minutes and 1 hour and 30 minutes later tech brought it up and said it was done and I asked about flat and he hadn't even read work order then proceeded out and just looked at tire and said it looks OK needless to say that is when I lost it and I will never ever for any reason use this service center again. More

Service I was very pleased with the service I received. They started when they said they would and finished when they said they would. Overall good experience I was very pleased with the service I received. They started when they said they would and finished when they said they would. Overall good experience. More

New Truck I went to change the oil in my 2011 Silverado at 10:00am and drove home at 1:00 pm in my New 2015 Silverado,,,,Great Service!!!!!!!!!!' I went to change the oil in my 2011 Silverado at 10:00am and drove home at 1:00 pm in my New 2015 Silverado,,,,Great Service!!!!!!!!!!' More

Recall Called to get my daughters car in for recall. Don was very helpful and understanding and got her car in on short notice! Work was done in one day and Called to get my daughters car in for recall. Don was very helpful and understanding and got her car in on short notice! Work was done in one day and she was able to get back to school. I'm very grateful More