All American Chevrolet of Killeen - Service Center

Went in for first/initial service on a new vehicle instead of taking advantage of traveling to Temple for a free offer of same service. I made the service request online, however it did not register. instead of taking advantage of traveling to Temple for a free offer of same service. I made the service request online, however it did not register. Did not matter, they accepted and completed the sevice as requested. When we purchased the vehicle we decided to leave Killeen area because it is a military town. We went to Temple; not a great decision. Thanks. More

Connell Chevrolet's Service department has always done a very good job. I live in Texas but work in Alabama, and make a point to drive my truck back to Texas when it is due for service just so I can leave i very good job. I live in Texas but work in Alabama, and make a point to drive my truck back to Texas when it is due for service just so I can leave it with Connell. I am somewhat of a tough customer to please but Connell sees everything through to the end with professionalism, patience, and outstanding customer service. I recently had my 2005 Chevy Colorado in for service, and they did a great job. When I got the vehicle back, I has some questions, and one small item that I wanted "adjusted". They got me fixed up right away without a single complaint. They also did a warranty item on my 2007 Silverado even though the factory warranty expired last month. The service department is one of the best. That is why I have always brought my trucks to them for service. I will continue to do so for a long time. Or at least for as long as I live in central Texas. Outstanding Service Department at Connell Chevrolet. I wouldn't take my trucks anywhere else. More

They go the extra mile for you every time. They aren't going to put you in a vehicle you can't afford or doesn't fit you. They also keep their word. I trust them to do the job right the first time every t going to put you in a vehicle you can't afford or doesn't fit you. They also keep their word. I trust them to do the job right the first time every time. There is also a warmth that the employes have that make you feel comfortable. More

The reason for going to Connell Chevrolet is because of the superior customer service that we received from Mindy in the Service department . The friendly and concerned attitude has kept us coming back. Wh the superior customer service that we received from Mindy in the Service department . The friendly and concerned attitude has kept us coming back. While geting our Suburban serviced one day we went to look at a vehicles on the car lot. A salesman named Ron came out and introduced himself and offered his assistance. He was not pushy,but very friendly and showed us the vehichles that we liked. We were treated with respect and kindness by Ron and Mindy. We wanted to make sure that they were recognized. We are business owners ourselves and it is very difficult to find great customer service! More

I have found the service department at Connell Chevrolet in Killeen to be a very positive experience. Frank (the service manager) and Mindy (the service rep I dealt with)were both awesome. They answered m in Killeen to be a very positive experience. Frank (the service manager) and Mindy (the service rep I dealt with)were both awesome. They answered my questions thoroughly, called me back to give me additional information that I had requested, and made sure that I understood the repairs needed. Like many other women, I don't know much about cars. That's why I want to do business with a dealership that I KNOW that I can TRUST. I have had other repairs done previously at Connell and they stood behind their work and were quick to help me with a warranty issue. The service department employees are knowledgeable and friendly. Their customer service is outstanding. More