All American Chevrolet of Killeen - Service Center

absolutely best customer service ever! I am extremely pleased with All American Chevrolet. Customer oriented, friendly, knowledgeable and then they go out of their way to meet the customer I am extremely pleased with All American Chevrolet. Customer oriented, friendly, knowledgeable and then they go out of their way to meet the customer needs and exceed expectations. Definitely recommend!! More

Uplifting and Calming I lost the key to my new Chevy Malabo and when I called they reassured me that they could help me....without knowing fully of what happened I started I lost the key to my new Chevy Malabo and when I called they reassured me that they could help me....without knowing fully of what happened I started to feel much better about what I had done...or lost or couldn't find...lol That afternoon my car was back with me and a few days later....The lost keys were found in HUBBIES truck!!!! Thank You Mr Lewis!! More

Bad experience Give an appointment with and Advisor that was on leave. As for a person to show him the problem I was told no. But then I was called at work to ride Give an appointment with and Advisor that was on leave. As for a person to show him the problem I was told no. But then I was called at work to ride with the technician because they can't heard the noise. I show him. Next day I was told it repaired as soon I left. The noise was there again. 55 miles later and a dirty car and the vehicle has the same problems. More

Happy customer Had a good experience, this was my first time bringing my brand new vehicle in for maintenance and I walked out satisfied for sure. Thank you Had a good experience, this was my first time bringing my brand new vehicle in for maintenance and I walked out satisfied for sure. Thank you More

Oil Change I very much enjoyed speaking with the service advisors! My oil change took about an hour and was efficient. Will be returning for future service needs I very much enjoyed speaking with the service advisors! My oil change took about an hour and was efficient. Will be returning for future service needs. More

Not a very good experience - Horror Story I DID NOT HAVE A PROBLEM WITH MY SERVICE REP. The problem was with the actual Service Technician. I don't know his name because he did't introduce him I DID NOT HAVE A PROBLEM WITH MY SERVICE REP. The problem was with the actual Service Technician. I don't know his name because he did't introduce himself. I came in with the parts for my car to be repaired. I had an exhaust problem that required about 2hrs of work to replace the parts and fix my tail pipe. The service person tried to make me purchase parts that I didn't need. He refused to do the work that I requested and had a very negative attitude. I took my vehicle and parts to another dealership and my vehicle was repaired for a fraction of the cost that your dealership quoted. I purchased my vehicle from your dealership brand new and have had ALL of my scheduled and unscheduled maintenance done there. On several occasions I have had to bring my vehicle back for things being overlooked after services had been performed. On one occasion my air filter box was not properly secured after a service, my turn signals didn't work after the replaced my ignition switch due to a recall, my oil life settings were not reset after an oil change and a few more things were performed with lack of attention to detail. I will NOT be bring my vehicle to All American Chevrolet Killeen for any more major repairs. I still have a few free oil changes left but after that I'm finished doing business with you all. More

Repair service first visit I recently had my 2010 Tahoe serviced at All American Chevrolet. My service was scheduled through Mr. Tim Nix. I was completely satisfied with the ser I recently had my 2010 Tahoe serviced at All American Chevrolet. My service was scheduled through Mr. Tim Nix. I was completely satisfied with the service I received. This was my first experience with All American Chevrolet. Tim Nix was a pleasure to deal with and kept me informed throughout the repair. I would definitely recommend All American Chevrolet. More

Oil and Filter change I took my 2014 Chevrolet Silverado in for the scheduled oil and filter change. When I bought my pickup, i purchased the oil changes for life. One of t I took my 2014 Chevrolet Silverado in for the scheduled oil and filter change. When I bought my pickup, i purchased the oil changes for life. One of the best things I ever did. As usual service was prompt, courteous, and friendly. More

very good Vice nice people they assistance u they well help u pick the car within ur bugget and they well get with your payments that you want to be at Vice nice people they assistance u they well help u pick the car within ur bugget and they well get with your payments that you want to be at More

Needed an oil change I was one of the lucky ones to get free oil changes for 2 years or 24,000 miles. And they did a wonderful job. I was one of the lucky ones to get free oil changes for 2 years or 24,000 miles. And they did a wonderful job. More