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All American Chevrolet of Killeen - Service Center

Killeen, TX

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75 Reviews

75 Reviews of All American Chevrolet of Killeen - Service Center

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September 23, 2025

Respected,Great Service, Coffee& donut appreciated,especially early in the morning.Thank you for this amazing dealership. More

by bamboo54.love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Carrol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

All American Chevrolet of Killeen responded

Thank you for your wonderful review! I'm thrilled to hear that you enjoyed the great service and appreciated the coffee and donuts during your visit to All American Chevrolet of Killeen. We strive to make every experience enjoyable, especially in the morning. We look forward to seeing you again soon! Amanda Carroll – Operations Director

September 20, 2025

We had another great service done we were very satisfied with the service done on our Truck More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Kirsten Dalzell
Sep 21, 2025 -

All American Chevrolet of Killeen responded

Thank you for your wonderful feedback, Smith! I'm so thrilled to hear that you had another great experience with the service on your truck at All American Chevrolet of Killeen. Your satisfaction is our priority, and we look forward to serving you again in the future! Amanda Carroll – Operations Director

September 18, 2025

It's a great place to take your vehicle for service. I recommend it to anyone. More

by ricardo76541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Berger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

All American Chevrolet of Killeen responded

Thank you for your feedback, Ricardo! I appreciate your recommendation and am glad to hear you had a positive experience with our service at All American Chevrolet of Killeen. We look forward to welcoming you back for your next service visit. Amanda Carroll – Operations Director

March 21, 2025

I have just returned from the service department for All American Chevrolet. Two weeks ago I scheduled an appointment to have them look at my 2025 Chevrolet. There was a road noise problem and a shifting is More

by ka7cxa
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Berger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lattanzio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

All American Chevrolet of Killeen responded

Thank you for sharing your experience with us. I understand how frustrating it can be to have ongoing issues with your 2025 Chevrolet and to face delays with your service appointment. Your feedback is valuable to me, and I appreciate you bringing your concerns to my attention. At All American Chevrolet of Killeen, I strive to deliver high-quality service and support for our customers. I’d like to resolve this matter further. Please reach out to me directly, and I will work to ensure your vehicle receives the attention it needs. Thank you for your patience. Amanda Carroll – Operations Director

June 27, 2022

Kirsten Dalzell did an outstanding job in keeping me informed about the status of my vehicle. She's great at her job! More

by Avchalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirsten
Jun 29, 2022 -

All American Chevrolet of Killeen responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicles off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Shawn Jordan – Operations Director

June 20, 2022

Tha ladies and awesome. And I'm going back and back. Everyone is doing a wonderful job. More

by hometowncity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyra Bennett
Jun 22, 2022 -

All American Chevrolet of Killeen responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

June 18, 2022

Do not take your vehicle to All American Chevrolet of Killeen for service they will rip you off. Their technician’s will break things and you be responsible for the bill. More

by mobetta65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Jordan
Jun 23, 2022 -

All American Chevrolet of Killeen responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Shawn Jordan – Operations Director

June 18, 2022

The service attended took my truck right in and kept me informed of the status. More

by Jrodriguez29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyra Bennett
Jun 21, 2022 -

All American Chevrolet of Killeen responded

Thank you for this amazing review! I really appreciate your business. Shawn Jordan – Operations Director

June 18, 2022

I had an issue with a used vehicle that I recently bought and while it isn't officially a recall, it should be and probably will soon enough. Long story short, Justin was amazing and did everything he could More

by Pmmckinney06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin and Sean
Jun 21, 2022 -

All American Chevrolet of Killeen responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Shawn Jordan – Operations Director

June 16, 2022

American Chevrolet in all departments are a excellent dealership in all facets . Cusomer service, service department are true professionals. Thank you More

by Maliboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Verini, Billy Baker
Jun 17, 2022 -

All American Chevrolet of Killeen responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

Jun 18, 2022 -

Maliboo responded

Obviously quality service is American Chevrolet's model and I am a happy customer for it. Thank you

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