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All American Chevrolet of Killeen - Service Center

Killeen, TX

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71 Reviews

71 Reviews of All American Chevrolet of Killeen - Service Center

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June 27, 2022

Kirsten Dalzell did an outstanding job in keeping me informed about the status of my vehicle. She's great at her job! More

by Avchalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirsten
Jun 29, 2022 -

All American Chevrolet of Killeen responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicles off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Shawn Jordan – Operations Director

June 20, 2022

Tha ladies and awesome. And I'm going back and back. Everyone is doing a wonderful job. More

by hometowncity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyra Bennett
Jun 22, 2022 -

All American Chevrolet of Killeen responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

June 18, 2022

Do not take your vehicle to All American Chevrolet of Killeen for service they will rip you off. Their technician’s will break things and you be responsible for the bill. More

by mobetta65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Jordan
Jun 23, 2022 -

All American Chevrolet of Killeen responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Shawn Jordan – Operations Director

June 18, 2022

The service attended took my truck right in and kept me informed of the status. More

by Jrodriguez29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyra Bennett
Jun 21, 2022 -

All American Chevrolet of Killeen responded

Thank you for this amazing review! I really appreciate your business. Shawn Jordan – Operations Director

June 18, 2022

I had an issue with a used vehicle that I recently bought and while it isn't officially a recall, it should be and probably will soon enough. Long story short, Justin was amazing and did everything he could More

by Pmmckinney06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin and Sean
Jun 21, 2022 -

All American Chevrolet of Killeen responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Shawn Jordan – Operations Director

June 16, 2022

American Chevrolet in all departments are a excellent dealership in all facets . Cusomer service, service department are true professionals. Thank you More

by Maliboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Verini, Billy Baker
Jun 17, 2022 -

All American Chevrolet of Killeen responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

Jun 18, 2022 -

Maliboo responded

Obviously quality service is American Chevrolet's model and I am a happy customer for it. Thank you

June 15, 2022

I came in for an oil change very early in the morning and my car was completed within 45 minutes. The service writers Savannah and Kira we're extremely courteous and made sure I got a coupon to help with a p More

by dtelk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyra and Savannah
Jun 17, 2022 -

All American Chevrolet of Killeen responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Shawn Jordan – Operations Director

June 14, 2022

I called to set up an appt and immediately spoke with Justin in service. I told him what I needed, and he was able to break down just a ballpark number to help me understand what services are recommended More

by ADH08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Service Manager
Jun 16, 2022 -

All American Chevrolet of Killeen responded

Hi ADH08 and thank you for your kind words. We are very happy to hear that Justin was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Shawn Jordan – Operations Director

June 13, 2022

The Service bay and Customer service is Excellent at American Chevrolet in Killeen, Texas USA. More

by Karen Trammel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyra
Jun 15, 2022 -

All American Chevrolet of Killeen responded

Karen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Shawn Jordan – Operations Director

June 11, 2022

Great service department. Never have any issues getting in and out. Service deals is always going on. Shuttle services is a great way to help out when leaving a vehicle there More

by Joslea0283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Carrol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

All American Chevrolet of Killeen responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Shawn Jordan – Operations Director

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