All American Chevrolet of Killeen - Service Center

I have just returned from the service department for All American Chevrolet. Two weeks ago I scheduled an appointment to have them look at my 2025 Chevrolet. There was a road noise problem and a shifting is American Chevrolet. Two weeks ago I scheduled an appointment to have them look at my 2025 Chevrolet. There was a road noise problem and a shifting issue. I arrived on time and was told “We don’t do that type of work on the weekend”. They told me I would have to schedule an appointment for the following week. The checked their appointment book and said the only appointment they had open was for the following Friday. I brought the the car in and I was told they would have to keep I for 4 or 5 days. I returned to check on the car and was told it had been assigned to a technician and that he had 4 or 5 work orders ahead of my car. Does Chevrolet have so many mechanical issues with their cars they can’t fix them or even troubleshoot them. I will not use the service department at All American Chevrolet again. I will drive to another city for service if I don’t sell the car just to be rid of this lemon. More

Kirsten Dalzell did an outstanding job in keeping me informed about the status of my vehicle. She's great at her job! informed about the status of my vehicle. She's great at her job! More

Tha ladies and awesome. And I'm going back and back. Everyone is doing a wonderful job. And I'm going back and back. Everyone is doing a wonderful job. More

Do not take your vehicle to All American Chevrolet of Killeen for service they will rip you off. Their technician’s will break things and you be responsible for the bill. Killeen for service they will rip you off. Their technician’s will break things and you be responsible for the bill. More

The service attended took my truck right in and kept me informed of the status. informed of the status. More

I had an issue with a used vehicle that I recently bought and while it isn't officially a recall, it should be and probably will soon enough. Long story short, Justin was amazing and did everything he could and while it isn't officially a recall, it should be and probably will soon enough. Long story short, Justin was amazing and did everything he could think of to see if he could get the repair covered. Thankfully he was able to get it covered. He was so helpful and could have just stopped with the quote he gave me for the repair but he didn't. I appreciate his determination to try every avenue before giving up. Also, Sean, the service manager, is great! He was willing to listen to us and understood our concerns. I am very pleased with the "new" All American Chevrolet". 100% better than the old group. More

American Chevrolet in all departments are a excellent dealership in all facets . Cusomer service, service department are true professionals. Thank you dealership in all facets . Cusomer service, service department are true professionals. Thank you More

I came in for an oil change very early in the morning and my car was completed within 45 minutes. The service writers Savannah and Kira we're extremely courteous and made sure I got a coupon to help with a p my car was completed within 45 minutes. The service writers Savannah and Kira we're extremely courteous and made sure I got a coupon to help with a price. More

I called to set up an appt and immediately spoke with Justin in service. I told him what I needed, and he was able to break down just a ballpark number to help me understand what services are recommended Justin in service. I told him what I needed, and he was able to break down just a ballpark number to help me understand what services are recommended reaching the 100000 mile on my vehicle. Justin set me up with the next available date and time. Upon drop-off, he greeted me, verified everything we spoke about and got some basic information, and took the car in. After servicing Justin, he explained what work was completed and how his team and I were able to save some money. Justin made the process quick and easy. More

The Service bay and Customer service is Excellent at American Chevrolet in Killeen, Texas USA. American Chevrolet in Killeen, Texas USA. More