All American Chevrolet of Killeen

All American continues to provide excellent service for my Silverado. Everyone in the service department has been a pleasure to work with. my Silverado. Everyone in the service department has been a pleasure to work with. More

Both Wyatt and McKenzie in the service department were extremely helpful, knowledgeable, and accommodating. First rate service. Made a challenging situation much easier. extremely helpful, knowledgeable, and accommodating. First rate service. Made a challenging situation much easier. More

Quick, professional and all work was done the it should be. Other work was recommended but not pushed. be. Other work was recommended but not pushed. More

I am extremely disappointed with the level of customer service I’ve received from this Chevrolet service department. I have made multiple attempts to schedule service for my vehicle, but each time I as service I’ve received from this Chevrolet service department. I have made multiple attempts to schedule service for my vehicle, but each time I ask whether a rental vehicle will be available, I either receive no response or my calls are never returned. Because of the lack of communication, I have had to miss several service appointments. To make matters worse, I have been told they cannot provide transportation because I live approximately 45 minutes away, yet they also expect me to leave my vehicle with them for 3–5 business days before they can even begin diagnosing it. That leaves me without reliable transportation and no clear solution from the dealership. If the service department is unable or unwilling to service my vehicle, I would appreciate an honest conversation rather than being ignored. Clear communication and follow-through are basic expectations, especially from the dealership where I purchased my vehicle. I simply expect timely communication, transparency, and the level of customer service that should come with purchasing and servicing a vehicle at the same dealership. Unfortunately, that has not been my experience More

It was easy to make an appointment and getting the service done in a timely manner. The customer waiting area is very nice and clean. service done in a timely manner. The customer waiting area is very nice and clean. More

I came today to purchase a tire. I thought I was talking to a salesperson about questions I had. Well turns out he was the GM. He had one of his salesperson speak with me. This perso I thought I was talking to a salesperson about questions I had. Well turns out he was the GM. He had one of his salesperson speak with me. This person was Chrystal. She came out ready to handle business. She is an outstanding person, salesperson, and the best. She's caring, professional and sincere. She explained everything in details. She is the BOMB.COM. I put a review with regards to her professionalism and excellent service on my FB page. She is wonderful. I'm loving my 2026 Silverado Turbo. Thank you soooooooo much. More

Everything and everybody was great until I picked up my vehicle.. I was promised a time to pick it up and they wanted to move it to the next day. Which I refused. I got it at promised time with a very poor vehicle.. I was promised a time to pick it up and they wanted to move it to the next day. Which I refused. I got it at promised time with a very poor detail job. Took pictures and was told to bring it back and they would correct it. They should of done it right the first time. More

Great experience. Monica (our sales rep) and Mike (in finance) were professional, courteous, and friendly. They made the car buying process easy. Monica (our sales rep) and Mike (in finance) were professional, courteous, and friendly. They made the car buying process easy. More

Great customer service, cleanliness of dealership, ease with making appointments and getting work accomplished in an expeditious manner. Great location as well! with making appointments and getting work accomplished in an expeditious manner. Great location as well! More

Everyone was helpful and friendly. This is my 3rd experience here, and would strongly recommend to my friends and family. Kenneth was amazing and felt like an old friend. This is my 3rd experience here, and would strongly recommend to my friends and family. Kenneth was amazing and felt like an old friend. More