All American Chevrolet
Middletown, NJ
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Showing 80 reviews
I have been leasing cars from Jason Wysowata for the last 12 years. We go to NJ (from Staten Island) for the incredible service and friendly atmosphere. The staff goes far and beyond to make sure we get the 12 years. We go to NJ (from Staten Island) for the incredible service and friendly atmosphere. The staff goes far and beyond to make sure we get the best deal possible and treats us like family. We hope Jason is there for years to come! More
John kokakis and Jimmy were amazing. They are so laid back. They are like hanging out with cool family members. I received a great deal and left very happy. On occasion I will stop by ju They are so laid back. They are like hanging out with cool family members. I received a great deal and left very happy. On occasion I will stop by just to say hello. That’s when they will stop whatever they are doing and come say hello. Amazing dealership. More
Inquired online about a colorado extended cab was contacted by dealer. Came in to see it was a beautiful truck but was not what I wanted. Was given no information about getting one but I looked on th contacted by dealer. Came in to see it was a beautiful truck but was not what I wanted. Was given no information about getting one but I looked on the chevy website and there were 343 matches to my build many here in NJ. Have a trade in was not even looked at Dch ford offered me $1000 over what I owe on it I live in Middletown and would like to use this dealership. I felt like I was bothering them More
I sent an email to dealership to lease a 2021 Equinox. I was very specific as to what I am looking for. Nick from their BDC said they would not do any pricing online. Which is ridiculous. I have 2 more veh was very specific as to what I am looking for. Nick from their BDC said they would not do any pricing online. Which is ridiculous. I have 2 more vehicles which leases are coming due in next 90 day they lost out on 3 units. Will never even consider using this dealership More
My husband and I had the best experience purchasing a pre-owned vehicle. From beginning to end Sharon, John & Kristen were so professional, kind and understanding. pre-owned vehicle. From beginning to end Sharon, John & Kristen were so professional, kind and understanding. More
Dishonestly wasted my time I inquired about a pre owned Suburban through All American's website. I was forthright in my inquiry as I have a 2019 RAM that I am only 13 months int I inquired about a pre owned Suburban through All American's website. I was forthright in my inquiry as I have a 2019 RAM that I am only 13 months into the lease. After adding one more family member, I was in need of a third row, and a possible lesser payment. I was not confident, as I know it is very challenging to get out of a lease. I inquired anyway, noting this on my initial inquiry. I was contacted by Sharon and I explained my circumstances again. I also explained that I would like to work mostly over the phone as my wife is 9 months pregnant, and I wouldn't want to waste her time driving up to Middletown from Brick. Sharon contacted me throughout the week, asking for my payoff, loan company, and the VIN. I provided this information. After following up with Sharon, I was contacted by Jason Woods, another Internet Sales associate. In our conversation, Jason noted that he was working with Sharon, that the price per month I was willing to pay to get out of my lease and into the preowned truck was reasonable and that I should come in as the manager found my truck desirable. I made an appointment and drove to All American after work. The lot and showroom are full of cars, but few people. I sat down with a salesmen, Jason, different from the internet sales associate. His immediate reaction was "this is simple math" it is not going to work. I explained that I was asked to come down. My issue is not at all that a deal could not be made; I understand "simple math." But after giving information about the truck, then being told the monthly payments are reasonable and that the manager felt my truck was sell-able and being asked to come down only to be referred to "simple math," I find this a gross, dishonest waste of my time. All American Chevy wasted my time. My wife as 2018 Equinox that when ready to be turned in, will not be going to that dealership. My father is also picking up his new Blazer tomorrow, and it is not from All American Chevy. Not because you could not make a deal- that is understandable. You lost three potential customers because you wasted my time, instead of being honest on the initial contact. More
Bait and switch or zero attention to detail? While searching for a suburban I found all American of Middletown. I inquired about a specific promotion on suburbans. The internet manager Jason Wo While searching for a suburban I found all American of Middletown. I inquired about a specific promotion on suburbans. The internet manager Jason Woods called me and confirmed they had exactly what I was looking for. I then sent an email asking for written confirmation about that same specific promotion we spoke about but I never received a response so I followed up with a call to him. Jason Woods found my email and reread it to me on the phone - and then confirmed the promotion was current and they had stock available to make a deal. I stressed that I had to take a long drive and was not looking to play games or waste time- he wholeheartedly agreed and thanked me for the attention to detail. When I arrived Tony Calabrese in sales took care of me (he was extremely nice and honest and was a pleasure to work with). Unfortunately when it came time to make a deal, i was told the deal didn’t exist on the same subject suburban. Was it the old bait and switch tactic or just zero attention to detail? Maybe a little of both because if they can’t get you in the door, they can’t make a sale. Of course when I called Jason on it, he was defensive and a tad bid combative but I guess that was expected because I’m sure the manager already had a talk with him. Needless to say , I’m bet jason is a nice guy but at the end of the day, how you do something is how you do everything and that goes for the whole dealership. Experiences like this are what gives the car buying experience a bad rap and this industry is screaming for a disruption and when it comes you can expect a lot of employees are going to be searching for a career change. More
HORRIBLE I would never recommend anyone to buy a car from them, I traveled 2hrs to come buy a car from them, the sales man didn't have any knowledge on the car I would never recommend anyone to buy a car from them, I traveled 2hrs to come buy a car from them, the sales man didn't have any knowledge on the car the car he was selling me, swore to me that running my credit would be an soft inquiry and wouldn't effect my fico score, get approved from the bank for the car loan so I leave them with an deposit on the car so no one else would buy the car, the next day I ask the finance manager to fight for an better interest loan because I wasn't happy with the one they offered me which was very high 10.25% and I have good credit so the finance manager tells me she's busy with another customer she will contact the bank and call me back, I never hear back from her so the next day I call them to let them know my bank approved me for 3.99% and I'm coming there to buy the car, my sales guy says the finance manager mailed you back your deposit and we sold the car this morning. I asked to speak with the general manager and they hung up the phone on me. Called back got the general manager on line and he told me we sold the car because you didn't like the rate we offered to you, no call back from the finance manager saying the bank declined a better interest rate but we will shop with another lender which all dealerships do to make there customers happy then the general manager hangs up on me too. Sorry but I wouldn't recommend anyone to ALL AMERICAN CHEVY. More
Great Vehicle and salesmen Just lease this car this weekend, John K was the sales rep, took the Equinox for a ride.....well that was it I had to have one, John knows this car in Just lease this car this weekend, John K was the sales rep, took the Equinox for a ride.....well that was it I had to have one, John knows this car inside and out, we got a great deal that same day. Thank you so very much for getting me in my dream car ......and a personal thank you to my salesman John K....... great dealership. More
Great people at the Dealership My salesman, John K , was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much ea My salesman, John K , was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easier than I had anticipated it would be! I will certainly recommend him and your dealership to my friends and family, and look forward to bringing my car to your service department when needed. Thank you for such an exciting and positive experience! More