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Alfa Romeo of San Diego

San Diego, CA

not yet
rated
81 Reviews

5135 Convoy St

San Diego, CA

92111

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81 Reviews of Alfa Romeo of San Diego

August 27, 2017

Most helpful crew! Ryan Satterfield was the sales guy that helped me. He was knowledgeable, helpful, courteous and an absolutely delight. The rest of the team was just a More

by Amy C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Tom
Aug 28, 2017 -

Alfa Romeo of San Diego responded

Amy we're glad Ryan and the team were knowledgeable and friendly.You're right, we do love cars and we hope you love your new car. We're overjoyed that we were able to make your purchase experience great. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Robert Bartolo, General Manager

August 21, 2017

Great Dealer, Great Sevice, Great Location in San Diego! We were not looking forward to taking our Fiat 500 to National City for service since it's so far out of the way for us. An online search said there More

by Dr. Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Myung
Aug 23, 2017 -

Alfa Romeo of San Diego responded

We're glad we could be a more convenient option. It brings much joy knowing our staff, specifically Ed, were able to provide you with the level of care you deserve. We thank you for allowing us to earn your business and we hope to work with you in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Chuck Kempf, Service Manager

August 04, 2017

Excellencent customer service They really worked with me and my boyfriend to get us financed. They made sure we walked off with the car we wanted. Virgil is an exceptional worker a More

by Qubilah Numan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
virgil
Aug 07, 2017 -

Alfa Romeo of San Diego responded

It's great to hear from you, Qubilah! We're so glad that Virgil was so helpful and accommodating, and made sure that you found the car that was right for you. It's wonderful to know that you felt so confident and at ease with the customer care that was extended to you, and we appreciate your recommendation! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Robert Bartolo, General Manager

July 31, 2017

Very nice and efficient. no hard sell! Lisa Blair greeted us kindly the time we arrived and patiently walked us through all the options! She did not try to please us by being effusively we More

by Wenshan Wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Blair, Frankie Musilli and Tom Sonesaksith
Aug 02, 2017 -

Alfa Romeo of San Diego responded

Thanks Wenshan! We're happy to hear that you had a great experience with Lisa and that she was patient and to the point throughout your buying process. She will be very happy to hear that you recommend her! We appreciate your business and look forward to working with you again in the future. Please be sure to check back here for savings, updates, and more. Regards, Alfa Romeo and FIAT of San Diego

July 05, 2017

Service Review Received excellent service and honest feedback from Chuck Kempf. He was professional and accommodating. The dealer provided prompt with service and Th More

by Shelly B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Kempf
Aug 04, 2017 -

Alfa Romeo of San Diego responded

Thanks for the 5-star rating, Shelly! We're happy to hear that you had a great experience with Chuck, and that he was so helpful and accommodating throughout your service visit. It's wonderful to know that it was a quick and efficient process, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Alfa Romeo and FIAT of San Diego

June 30, 2017

I love everything about this dealership. They Rock!! They took great care of me and my little car. I love my Fiat and even though I wasn't in the market for a new vehicle while I waited for my car to be More

by Sherry Desrosiers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Myung, Albert Lopez, everyone was awesome.
Aug 04, 2017 -

Alfa Romeo of San Diego responded

Thanks for the great recommendation, Sherry! We're happy to hear that you had such a pleasant service experience with us, and that you were so well accommodated while you waited. It's wonderful to know that you felt comfortable and at ease with the customer care that was extended to you, and we hope you enjoyed your test drive! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Alfa Romeo and FIAT of San Diego

June 07, 2017

Excellent Service I made an appointment for an oil change and Ed Myung welcomed me and got right on the job. I was finished in less than hour, which also included a ti More

by Fiatgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Myung
Aug 04, 2017 -

Alfa Romeo of San Diego responded

Thanks for the great feedback, Fiatgirl! It's wonderful to hear that Ed was so helpful and attentive, and made sure that your car was quickly taken care of. We're so glad all of your needs and expectations were met, and that you felt at ease while you waited for your vehicle to be serviced. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Alfa Romeo and FIAT of San Diego

May 20, 2017

good job Lisa Blair I just bought my second 500e Fiat. The first one was bought from Bob Baker in Carlsbad. The sales staff and sales managers there are awful. They ar More

by 500e fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Blair, Frankie Masilli
Aug 04, 2017 -

Alfa Romeo of San Diego responded

Thanks for the great feedback, 500e fan! We're happy to hear that Lisa and Frankie were helpful and accommodating, and were able to make you feel so confident and at ease with the customer care that was extended to you. It's wonderful to know that all of your needs and expectations were met, and that it was a quick and efficient process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Alfa Romeo and FIAT of San Diego

May 20, 2017

Exceptional. Charles Kempf is the kindest and most accommodating service guy in the business. I leased my 2015 Fiat 500 sport from this dealership and every experi More

by Gerry Ellen Avery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Kempf
Aug 04, 2017 -

Alfa Romeo of San Diego responded

Thanks Gerry! We're pleased to hear that Charles was so helpful and accommodating, and has made sure that each of your service visits are so pleasant and hassle-free. It's wonderful to know that he makes you feel confident and at ease with the customer care that is extended to you, and always makes sure that all of your needs and expectations are met. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Alfa Romeo and FIAT of San Diego

May 09, 2017

A pleasant experience I booked an appointment online when a general warning light came on on my dash (45,000 miles). Charles Kempf, the service manager, oversaw the repair More

by JimLeBlanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Kempf
Aug 04, 2017 -

Alfa Romeo of San Diego responded

Thanks for the great feedback, Jim! We're happy to hear that you had a great experience with Charles, and that he made sure your vehicle was efficiently taken care of. It's wonderful to know that you felt well accommodated throughout the process, and that all of your needs and expectations were met. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Alfa Romeo and FIAT of San Diego

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