Alfa Romeo of Naples

Purchased my Lotus in 2024. It has had many problems. The service department is unable to fix the issues, clearly does not care, and always claims that they do not have a Lotus It has had many problems. The service department is unable to fix the issues, clearly does not care, and always claims that they do not have a Lotus expert on hand but must call Denver or England to "consult" with an expert. Problems include: Starting button does not work. Engine warning light is always on; "telematrics" warning is always on; the car cannot keep its settings and everything resets when you turn the car off, including music settings; the USB drive does not work. And more. The dealer does not care at all, does not followup. When I drive 150 miles for services they often keep the car for two or more weeks only to state that Lotus cannot fix the problem. They tell many lies and inconsistent stories about each issue (--"it is just a matter of updating the computer software"....."sorry, but settings cannot be fixed because that is just the way Lotus cars work"...etc...I deeply regret buying from this dealer. More

Beautiful selection of premium exotics. Above and beyond service oriented sales and Management. Look forward to doing more business together. Above and beyond service oriented sales and Management. Look forward to doing more business together. More

This is a quality dealership and service department, with solid work and excellent customer care. Thank you for taking pride in your work and taking care of customer needs. [ solid work and excellent customer care. Thank you for taking pride in your work and taking care of customer needs. [ More

The staff was friendly and kept me informed regarding the service of my vehicle. Would recommend. service of my vehicle. Would recommend. More

Alpha Romeo of Naples continues to be my go-to location for service needs. I recently ordered and replaced new tires and the attention to detail and assistance from start to finish by Josh was first class for service needs. I recently ordered and replaced new tires and the attention to detail and assistance from start to finish by Josh was first class. I waited while the service was being performed and was kept up to date and anyone that walked by made sure to ask if I needed anything while waiting. Thank you, Josh, for your professionalism. More

Mike Urbine was very knowledgeable and professional throughout the experience. Jay was good too. They went above and beyond to actually send someone to pick my car up in Orlando and bring it back to Na throughout the experience. Jay was good too. They went above and beyond to actually send someone to pick my car up in Orlando and bring it back to Naples to repair the headlights and then had it re- delivered. Good service and I highly recommend this dealership. Mark Freche More

Once again, Alfa Romeo of Naples went above and beyond in taking care of the service on my car. Joshua, as always, made sure to schedule my appointment at a convenient time and had me in and out quickly. I e taking care of the service on my car. Joshua, as always, made sure to schedule my appointment at a convenient time and had me in and out quickly. I even left with a freshly washed car! I can wholeheartedly recommend this dealership — their service and attention to detail are consistently outstanding. More

As an Alfa Romeo owner of a vintage Alfa and a late model Giulia, I am very impress with Naples Motor Sports in general. As a customer I have my 2019 Alfa Romeo Giulia serviced by them. They are always hel Giulia, I am very impress with Naples Motor Sports in general. As a customer I have my 2019 Alfa Romeo Giulia serviced by them. They are always helpful, polite and respectful of my time. Go to the max to help with any issue I have and work with me on all the details. Very satisfied with the results. More

This dealership is in a class by itself. The very best! There was never any pressure, and they never made me feel rushed. I was able to ask all the questions I needed to, and they were ans The very best! There was never any pressure, and they never made me feel rushed. I was able to ask all the questions I needed to, and they were answered clearly and intelligently. Mike and Jay were super thorough and patient with us, and just all around great people. I would not hesitate to recommend them to my family and friends More

Every time I go, they are very pleasant and happy to see me. They’re an amazing dealership. me. They’re an amazing dealership. More