Alfa Romeo of Naperville

I bought my 2020 Giulia in December of 2022 with approximately 9K miles on it. Within the first month, the car died in my garage overnight. I use it as a daily driver. The Service Department refused approximately 9K miles on it. Within the first month, the car died in my garage overnight. I use it as a daily driver. The Service Department refused to admit there was an issue. Bart the Service Manager and Angie tried gaslighting me into believing it was just a setting with the radio shutting off after 20 seconds. There are over 500 posts in the Giulia forums identifying this issue. The infotainment knob and volume knob LED lights don't turn off and there's a persistent humming noise coming from the engine. I had to call roadside assistance nearly 12 times over 18 months to to have my car jumped in my garage. Every time I took it into the Service Department they refused to properly diagnose the issue and never bothered to ask for a master technician from Alfa Romeo's corporate office to help. Bart eventually refused service on my car, because I gave his Service Department a bad review. Bart needs to be terminated from his job. He's unprofessional and uncaring when it comes to actually solving his customer's issues. He only cares about his reviews and his ego. !!! WARNING!!! DO NOT BUY THIS BRAND. DO NOT DO BUSINESS WITH ALFA ROMEO OF NAPERVILLE. More

Overall, the staff at Alfa Romeo of Naperville was extremely polite and helpful. Sharmin was the BEST car salesman I’ve ever met. He was straight to the point, honest, super helpful, patient and he kn extremely polite and helpful. Sharmin was the BEST car salesman I’ve ever met. He was straight to the point, honest, super helpful, patient and he knew his stuff. I’m extremely happy with my decision and I love my vehicle!! More

Both Sharmin and John were very helpful and accommodating. The entire purchase was a breeze. accommodating. The entire purchase was a breeze. More

Sharmin made my process super smooth & I was literally in & out in no time. Everyone was a pleasure to work with! Would highly recommend this establishment to my friends & family! & out in no time. Everyone was a pleasure to work with! Would highly recommend this establishment to my friends & family! More

All are super good. Ian very happy and super satisfied of all the attention and service Ian very happy and super satisfied of all the attention and service More

I had a pleasant experience trading in my vehicle. Very helpful and would definitely recommend Fiat of Naperville. Very helpful and would definitely recommend Fiat of Naperville. More

Sharmin & Greg & Marty were all wonderful. Great atmosphere, I love my car and recommend Maserati of Naperville. Great atmosphere, I love my car and recommend Maserati of Naperville. More

Pleasant experience here at Maserati of Naperville. Sharmin and managers were great to work with. Sharmin and managers were great to work with. More

I felt very comfortable working with with Mr Sharmin. He was very knowledgeable about everything that he was explaining to me. I’ve already recommended him to 3 of my friends! Thanks so much! He was very knowledgeable about everything that he was explaining to me. I’ve already recommended him to 3 of my friends! Thanks so much! More

This young man exhibited great leadership and assertiveness and I can’t wait to see him excel in the company. assertiveness and I can’t wait to see him excel in the company. More