Alfa Romeo of Fort Worth

DO NOT TRUST INTERNET PRICE! Dealer would not sell vehicle at price shown on internet. Also, dealer said that they would be .25% lower than my financing. The financing was .29% HI Dealer would not sell vehicle at price shown on internet. Also, dealer said that they would be .25% lower than my financing. The financing was .29% HIGHER than my financing. Be wary of the typical car dealership games where the floor manager and finance manager tell you something completely different than the sales associate More

Dishonest Creeps I was very disappointed with my experience at this dealership. I located the vehicle through USAA car buying service . I called in advance and asked I was very disappointed with my experience at this dealership. I located the vehicle through USAA car buying service . I called in advance and asked for a guaranteed total which included tax, tag and title, and any other dealer fees. I explained that I had previously had a very negative experience with dishonest care salesman and wanted this to be better. I did not want to play games. The salesman gave me a price that was acceptable to me. I explained that I had a 2.15 hr drive to the dealership and I was ready to buy for the agreed price. He also told me he could get me a loan in the 1s as my bank was offering 2.25 for 48 months. When we arrived, we asked the salesman (William) to show us the finance docs, so we could see everything on paper. He told us that the finance guy (Mike) would go over everything with us later and promised that everything was as discussed on the phone. Shortly after, Mike had us start signing all the finance docs. When we finally got to the numbers, the sales price shown on the paper was 500 more than what was agree to on the phone. He explained that this was the price after the dealer fees were added to the sales price. I told him this was unacceptable. He left the room to discuss this with the manager and then came back and said that they agreed to give me the original price. We continue signing papers and then he tells us our monthly payments. We ask to see the document that shows how the payments were calculated. It shows us paying 4.5% for 72 months. Way more than we were promised. I explained that William had told us that we qualified for interest rates in the 1s. He brought William in the room with us who said that's what he was told, then they brought in the guy who he said had told him that and he denied it. The Finance Director, Amir then placed all the blame on WIlliam. The whole experience was very uncomfortable. I felt like everyone I dealt with was dishonest. We ended up leaving with our vehicle. 1/2 way home I realized that in all the excitement, Mike (finance guy) had forgotten to take our 500 deposit. We decided to wait for the dealership to contact us. They called first thing in the morning and asked if we would pay over the phone. I told them I would send a check. I was upset about their treatment of me the day prior, so I was not going out of my way to accommodate them. They did not want to accept a check, and asked if they could come pick up the money. We agreed. Mike said someone would be here later in the afternoon. We waited at home all day long and no one ever came. When I called to find out when they would arrive, Mike said they would not be able to make it today and would have to come the next day. I asked why no one had called earlier and he replied that they just got busy. I then called the sales manager, Crayton Ronyon (spelling ??) to tell him about my negative experience at his dealership, hoping I would get some sort of sincere apology, but all he did was throw his employees under the bus and place all the blame on them. He did not accept and responsibility for what happened. I would not recommend this dealership to anyone. These guys are SHADY. Nothing but a bunch of dishonest creeps. More