Alfa Romeo of Fort Worth
Fort Worth, TX
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Careful $$$$$$ The service was great salesman was very polite the price too high that's the only thing that I didn't like but everything else was perfect I know it The service was great salesman was very polite the price too high that's the only thing that I didn't like but everything else was perfect I know it was my decision to leave the place and not to by the car I've been buying two cars already I will think twice next time Oscar Gonzalez. More
Awesome José. Quezada was really helpful. He sat down with me and explained all the process really careful and in a way that was easy for me to understand. José. Quezada was really helpful. He sat down with me and explained all the process really careful and in a way that was easy for me to understand. More
Good business and outstanding service Thanks for allowing our business relationship to grow through the years to come. Looking forward to doing further business in the future. Just as soon Thanks for allowing our business relationship to grow through the years to come. Looking forward to doing further business in the future. Just as soon as needed? More
Amazing service ! Willing to work with you, and to do the best possible to work with you. Very happy with the service specially with Dj, Paul and Rico. ! Willing to work with you, and to do the best possible to work with you. Very happy with the service specially with Dj, Paul and Rico. More
Most awsome people of all time So I didn't buy there but I have worked for them and all I can say is they are some of the best people I have ever met So I didn't buy there but I have worked for them and all I can say is they are some of the best people I have ever met More
Our wonderful experience We discussed the purchase of our 2014 Camry with Darryl Johnson over the phone. When we arrived at the dealership Cody Miller met us to show us the C We discussed the purchase of our 2014 Camry with Darryl Johnson over the phone. When we arrived at the dealership Cody Miller met us to show us the Camry. We were made to feel like we were in very knowledgeable hands. Cody took us on the test drive , answering all of our questions concerning the car and arrange for us to view the car while sitting on the service rack so we could verify our concerns about this car being transported from the Northeast. All questions were answered to our satisfaction. Ben Rojas prepared our paperwork and got us a very good financing rate. We are extremely appreciative of their fine caliber of work. More
Horrible Experience for Potential Customer This is an in depth review of my experience trying to get a simple price quote from the Ewing Alfa Romeo dealership in Forth Worth, TX I emailed th This is an in depth review of my experience trying to get a simple price quote from the Ewing Alfa Romeo dealership in Forth Worth, TX I emailed this dealership inquiring about the new Alfa Romeo Giulia Ti sedan. I received a response from Paul Garrett (Sales Manager) with a lease quote - correct VIN but was quoted for base model for 39 months and 10K miles (I had asked for 24/36 months and 15K miles). Next day I received an email from Joel Martinez (Assistant Sales Manager) asking for some more information so I could get accurate numbers for my lease quote based on the miles/months I had asked for. Same day I also receive an email from Myra Lopez (Internet Sales Manager) who asked me for more information (if I am a USAA member or had any competing car) so that I can get the best possible deal. By the afternoon I get a quote from Myra Lopez for the same 39 months but this time for 15K miles. So I have now dealt with 3 people, and gotten no accurate information. I ask to give me numbers for 24 and 36 months and want a clarification on the Money Factor and residual (since they are way off from what other dealerships quoted me - all Alfa Romeo dealerships in Dallas, TX quoted me based on rates from ALLY bank so residuals and Money Factor should be same, plus they also give tax credits to the dealership, which I wanted to know more about). This is when Myra Lopez tells me that the Selling Price of the car is incorrect and asks me about who quoted me those numbers. She tells me that her manager Joel will clarify. After attaching the quote (that THEY sent me), I get an email back from Joel asking me the same question about who send me the quote. Common guys - Do you want to sell a car or not? After that there is radio silence and now it has been 3 days and no response. If this is how they treat potential new customers, I can only imagine the after sales and service will be. Big mistake even considering this dealership. I will be writing to Alfa Romeo corporate to express my frustration. More
Professional and Organized Jose was a good and honest dealership man. My respect goes out to him and his fellow staff members who helped me buy my first new car! Jose was a good and honest dealership man. My respect goes out to him and his fellow staff members who helped me buy my first new car! More
Honorable Man Ron went out of his way to review the issue that i had at the dealership working with Brandon Sasso. With his high standards of customer service and Ron went out of his way to review the issue that i had at the dealership working with Brandon Sasso. With his high standards of customer service and attention to detail, Ron has agreed to honor the deal that was presented to me during my car purchase. I appreciate the time he as taken and the willingness he had to make me satisfied with my purchase. Ewing Auto Group has employed the right man for the position. Ron Blaylock is a stand up man that works well to make sure the customer comes first. Thank you Ron for your call and willingness to make this right. Mike Withrow More
Commuter car purchase I was unsure of what 2nd car to purchase for our family. I don't like the process of buying a car. When my wife and I arrived at the dealership, the p I was unsure of what 2nd car to purchase for our family. I don't like the process of buying a car. When my wife and I arrived at the dealership, the place looked to be in transition. A nice salesman, Cody, greeted us promptly. He was very calm in his demeanor. He and the rest of the team were warm and not pushy. The car we selected sold itself. Cody and the team did not get in the way of that. They were clear communicators the whole time. The process was quick and painless. More