Alfa Romeo of Fort Worth

DONT BUY FROM THEM in the last week They will run your credit 4 to 7 times with different banks. They lie so much. I was sick of it I took the car back. Had to call the in the last week They will run your credit 4 to 7 times with different banks. They lie so much. I was sick of it I took the car back. Had to call the police to get my money back. I paid to tint the windows they didn’t want to give me my money nor a copy of the paperwork so now I have to take them to court. Don’t buy from them! They will sell you a bag of lies Especially the owner. They tried to force me to sign a paper for me not to tell what happened to me but I wouldn’t do it. More

One of our worst experiences dealing with a dealer/salesman Went to dealership on a Saturday night and test drove 2 vehicles, and told salesman we would call him on Monday after decision was made. I text the s Went to dealership on a Saturday night and test drove 2 vehicles, and told salesman we would call him on Monday after decision was made. I text the salesman first thing Monday morning to let him know the one we chose and would fill out credit app when he got back to me. Salesman got back to me and told me everything was good. We spoke and discussed the vehicle for the most part of the day, they even ran my credit report and created a hard inquiry on my credit report. They said they already pushed my info to the banks, then told me they didn't, then told me they did. I get to the dealership and wait for close to an hour on my sales person to even sit with me instead of him passing me off, but I understand the business so I brushed it aside. As I was waiting I noticed they had the same make and model vehicle out front but it wasn't the one we chose. The one out front had less features. My spouse then arrives from cheer practice with my daughter in which she left early to make it to dealership coming all the way from Southlake. Salesman hands us paper to fill out and as I'm filling out he says car is ready out front. I told him they pulled the wrong car, he goes back outside confused then goes to GM desk. A mgr came out and told me they sold the car yesterday, as in Sunday lol. We replied, "I thought y'all closed on Sunday?". Then he replied, "I meant Saturday night". This was comical because we stayed past close on Saturday night and car was still there. I feel they tried to slip us in another vehicle under our noses. Either our salesman held the wrong car which means he doesn't have a good memory, or they sold the car the day I was filling everything out which would have been fine had they told me before having me go up there and having a totally different car ready. Having worked in multiple dealerships, there are ones you go to and they keep it real to earn your business; even telling you that they can't help you.....then there are these guys who give a bad name to the business. I should have had an idea of the business during our 1st visit where there was a customer who had already purchased a vehicle complaining that nobody would help her, guess that how they treat you once they got your money. Buyers beware! More

My New 500L I came into the Dealership and was able to get a GREAT DEAL on a 500L! So much more room for my GrandBabies! Thank you Katie for working so hard to ge I came into the Dealership and was able to get a GREAT DEAL on a 500L! So much more room for my GrandBabies! Thank you Katie for working so hard to get me a good deal! More

Not a Good Family Dealership We were told when we looked at car that they would “definitely be able to take care of the current damage to the car (dents)”. Haggling was obnoxious We were told when we looked at car that they would “definitely be able to take care of the current damage to the car (dents)”. Haggling was obnoxious and involved four different people for over three hours with two crying babies in tow. We were able to agree on a price for the car and as we were beginning the paperwork we were told that “they were not going to repair the dents because they came down on the price”. We are very happy with the Pre-owned vehicle at the price we got it for but not happy with the customer service that we experienced with the managing staff. Katie-sales rep and Chanel-finance, were pleasant to work with. I understand sales but they played dirty games here and we would likely not recommend this dealership to family and friends because of our experience. More