Alfa Romeo and FIAT of Minneapolis - Service Center

Very professional and well done My entire experience from buying the car a year ago to the service has been great. Love the Alfa Stilvio QV, incredible vehicle to drive My entire experience from buying the car a year ago to the service has been great. Love the Alfa Stilvio QV, incredible vehicle to drive More

Carl was professional and helpful as usual Carl in the service dept. has always been professional and pleasant and lets you know what the problems and the solutions and costs so you can get pro Carl in the service dept. has always been professional and pleasant and lets you know what the problems and the solutions and costs so you can get problem resolved. He is probably one of the best service person I dealt with over 60 years of service experience. More

We were responding to a recall notice W05. The vehicle was promptly taken into a service bay. We were informed when work, car wash done. was promptly taken into a service bay. We were informed when work, car wash done. More

Service was exactly as they stated. Text communication kept me informed of when to drop off and when service was complete. Paying invoice digitally was a great add. kept me informed of when to drop off and when service was complete. Paying invoice digitally was a great add. More

Headlamp Bulbs replacements My introduction to Sales Specialist Johnny Hoy and Sales Manager Ben Champion remains the single most exceptional auto purchase I have ever experience My introduction to Sales Specialist Johnny Hoy and Sales Manager Ben Champion remains the single most exceptional auto purchase I have ever experienced. Couple that, or triple/quad that, with your Service Department at your St. Louis, MN location and its accurate upkeep of my Fiat vehicles (one in Minnesota and one in Illinois) then you have a script about a loyal customer 360-degree evaluation that should be mirrored throughout your corporation. Andrew Piper always displays professional courtesy with vehicle explanations either in person or by text/email. Of course, I do not know your human resources policies on salary compensations/commissions; however, I recommend you increase or at least provide a monetary incentive (money always matters) to Mr. Piper. And no I am not his mother/aunt/nana!😊 More

Great service Was treated politely and professionally. Small customer area but comfortable and accommodating. Everything is done right, on time and with a smile! W Was treated politely and professionally. Small customer area but comfortable and accommodating. Everything is done right, on time and with a smile! Will come back. More

appreciate the professionalism and attention to detail!! Great customer service. always get an explanation of charges and work is done on time and as promised... Great customer service. always get an explanation of charges and work is done on time and as promised... More

Great serviceCarl was very nice and explained Great service Carl was very nice and explained exactly What was the issue. Everything was corrected and car was cleaned. Will comeback in the future Great service Carl was very nice and explained exactly What was the issue. Everything was corrected and car was cleaned. Will comeback in the future for service More

Fantastic job, as always, except you missed checking interior lights, which is not a big deal; I'll have you take care of them next time :) interior lights, which is not a big deal; I'll have you take care of them next time :) More

Excellent service, as always! Excellent service- I wouldn't trust my previous 500 Sport nor my current 500 Abarth to anyone else. They know their FIAT's. Had a fog lamp burned out Excellent service- I wouldn't trust my previous 500 Sport nor my current 500 Abarth to anyone else. They know their FIAT's. Had a fog lamp burned out but they didn't just replace the bulb; the car got a complete inspection like they always do and I got the car back far cleaner than when I brought it in. It's out of my way to get to this dealership (there are some much closer to me) but the added peace of mind makes it well worth it and it's why I keep coming back (six years now) for service. A tip of the hat to Matt and Jake. More