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Alfa Romeo and FIAT of Minneapolis - Service Center

St. Louis Park, MN

4.9
348 Reviews

348 Reviews of Alfa Romeo and FIAT of Minneapolis - Service Center

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October 24, 2020

People are pleasant to deal with and apparently knowledgeable. The work seems to be done well. But the customers is overcharged for almost everything, especially parts. More

by jclayfuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tessa, others
October 23, 2020

Sales and service staff are courteous and knowledgeable. During the pandemic I was particularly grateful for the valet pickup and delivery of my FIAT 500X. Thank you. More

by JWILLIAMRUYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department Gabby Schimmelman
October 21, 2020

Tessa was extremely friendly and helpful. Listened to all my questions and got me answers. Had a loaner car ready for me and made the service process seamless. Treated my car as if it was her own. Clean sh More

by ymayaleh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Reimers
October 15, 2020

Gabby in service was amazing to work with. Extremely friendly and helpful. Loved her regular text updates. I miss Carl but Gabby and Tessa are great additions to the team. More

by JESSMPLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby
October 14, 2020

Great service, friendly staff. Always going above and beyond to make the customers happy and achieve the highest standards to make us customers happy and more. More

by tonyflynnpigeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Farrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

Very was great and I am coming back for different appointment. Great staff and great service. Service is great and staff great is great as well . More

by PJEVAC.VESNAAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Hoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bestler
October 13, 2020

Enjoyed meeting Tessa for the first time in the service department. Very enthusiastic, beginning with a phone call to make an appointment for service and her interest to make sure my questions were proper More

by Burt Johnson
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tessa , Edward Hagen
October 12, 2020

Tessa was a fantastic service advisor. Made the process quick, easy and done within the quoted time frame. Kept me updated as needed with what I needed and got me on my way. Very satisfied. More

by kchamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa
October 01, 2020

The service visit was quick and thorough. I'm thrilled you hired a woman in the service department. I hope that trend continues. I wish Gabby much success! More

by SV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
September 30, 2020

The single best dealership - top to bottom - that I've ever worked with. I love my Alfa Romeo and I love working with everyone at Luther Fiat/Alfa!!! More

by Jim Noyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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