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Alfa Romeo and FIAT of Minneapolis - Service Center

St. Louis Park, MN

4.9
348 Reviews

348 Reviews of Alfa Romeo and FIAT of Minneapolis - Service Center

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December 08, 2020

Fast and professional service. I go out of my way to go Fast and professional service. I go out of my way to go to this dealer. I will be using Alfa Romeo and FIAT of Minneapolis again. Thanks soo much. More

by dwhit10351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Reimers
December 02, 2020

Tessa, in the service department, did a great job...efficient and friendly. I feel I could stop on there any time with a question or a service need. More

by tknevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
December 01, 2020

Tessa is AMAZING!! My whole process from scheduling to drop off and pick up was totally easy and seamless. It was like I was the only client coming in all day - everything was ready and waiting. Perfect More

by MLESLIE347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa
November 30, 2020

Got me in without appointment, The staff was very helpful it was done before the promise time! I will tell my friend and family about the great service! More

by RICK.WESTLUND
Recommend Dealer
Yes
Employees Worked With
Edward Hagen
November 30, 2020

Tessa in the service department is fantastic. She was completely customer-oriented and I appreciated her taking care of me, especially proactively scheduling my follow-up meeting. More

by JMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa
November 27, 2020

Tessa in the service department has been a joy to deal with. She is professional, knowledgeable, and very kind. I trust her to make the best decisions for me as a customer and my car. More

by KOKOLOMIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa
November 27, 2020

Never found out the issue. Still making noises. I notified Gabby and never received a response. I work a lot and don't have time to make calls More

by JUSTINEVANSICKLE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabby
Jan 04, 2021 -

Alfa Romeo and FIAT of Minneapolis responded

Hi JUSTINEVANSICKLE3, We have tried to reach out you numerous times. Just let us know if you would like to come back in for a Service Appointment.

Jan 05, 2021 -

JUSTINEVANSICKLE3 responded

That's untrue and I have schedule

Jan 05, 2021 -

Alfa Romeo and FIAT of Minneapolis responded

I see we last reached out on Dec 18th and didn't get anything scheduled. Let us know if you would like to set something up 952-367-4460.

November 21, 2020

The work was professional and complete. It was ended with a hand wash and wax so good that the Stelvia is keeping its showroom appearance. More

by KELABOONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
November 18, 2020

I have been really pleased with the service that I have received from Alfa Romeo and FIAT. Especially from Tessa. She has been nothing short of amazing. Her communication is superb. She is knowledgeabl More

by DLEPELRUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Reimers
November 17, 2020

Tessa made sure I understood the services to be performed, the timeline and the cost. I also had questions about my vehicle and those were answered. I never felt pressured to finish up and stop More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa
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