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Alfa Romeo and FIAT of Minneapolis - Service Center

St. Louis Park, MN

4.9
348 Reviews

348 Reviews of Alfa Romeo and FIAT of Minneapolis - Service Center

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January 12, 2021

Sales and Service have been great. Great follow-up from sales and service. I sold cars for a number of years. My experience to this point has been one of the better experiences I could have asked for. I'm More

by TIM.GREIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Scalici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby Schimmelman, Jason Bestler
January 07, 2021

The service staff is exceptional, both the Service Manager and the agents. They are all very thorough with great communication and updates. Really nice people. More

by TimC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mraz, Tessa
January 03, 2021

Extremely friendly and helpful staff. Always leave feeling like my car was in excellent hands. The wait is never super long, and they always make great suggestions without being pushy. More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa and the rest of the service department!
January 01, 2021

Service team is friendly hard working and takes the time to keep me informed of my car status. They simply make the experience simple and cinv. More

by CHRIS.WHITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman, Tessa Reimers
December 31, 2020

Wonderful service. I live in Mankato and had planned to run some errands in the cities prior to my appointment. The errands didn't take as long as I thought they would and I arrived at the dealership at l More

by MAEDHROS.PEGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
December 29, 2020

Very professional, excellent service, friendly and accommodating. Was able to take care of battery issue without appointment and hand washed my car as a extra bonus More

by JIM.GRAFSTROM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Scalici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Reimers
December 15, 2020

Friendly, very professional. I would say they are a “customer first” dealership. Met my expectations and before I purchase another car I will check them out. More

by GREGKALYVAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I was in for a oil change, the gal in the service dept. 5 stars
Dec 30, 2020 -

Alfa Romeo and FIAT of Minneapolis responded

Thank you for taking the time to write us a nice review! We are glad you had a 5-Star experience.

December 15, 2020

I was sold a 7 year extended warranty when I purchased my car only to find out it was, in fact only 3 additional not 7 years to the original warranty. This is a terrible swindle as now with less than 2 mont More

by kmhouska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tessa Reimers
Dec 29, 2020 -

Alfa Romeo and FIAT of Minneapolis responded

Hi kmhouska, If you would like copies of your paperwork outlining your coverage start date please let us know. We would be happy to review it with you.

December 11, 2020

Having a service done is very convenient with the valet option, the diagnosis & service itself was very quick! Car wash was great as well! Thank you More

by dana.twum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Reimers
December 09, 2020

Very pleasant and thorough. Kept me informed throughout. Attendant was very polite and not pressuring me in any way. I will recommend the dealership when I can. More

by Ursula Sailer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miss Reimer
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