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Alfa Romeo and FIAT of Minneapolis - Service Center
St. Louis Park, MN
348 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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348 Reviews of Alfa Romeo and FIAT of Minneapolis - Service Center
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February 04, 2021
It was a pleasant experience, kept me informed and my Fiat was done in the timeframe expected. I also LOVE the video of work done!! Fiat was done in the timeframe expected. I also LOVE the video of work done!! More
by hip2bsquared
Verified CustomerEmployees Worked With
February 04, 2021
Tessa was so thorough and helpful in helping my understand what was happening with my car and what it needs. So appreciative of her and the team! understand what was happening with my car and what it needs. So appreciative of her and the team! More
by Molly G
Employees Worked With
January 31, 2021
So I just had an oil change and other work done and the NEXT Day I got a flashing check engine light. I took the car back in and for 90.00 additional dollars they said they could not make it happen but the NEXT Day I got a flashing check engine light. I took the car back in and for 90.00 additional dollars they said they could not make it happen but the "code" was indicating that it may be a coil. I took it home and once again the check engine light came on. I took it to a different repair shop who said that their diagnosis looked like the engeine may have started the engine before the oil change was complete and that's why I was getting the flashing check engine light. They took care of that issue and I have not had issues since. It sure seems like someone was trying to cover a mistake and additionally get more money out of me. (also this stupid format is asking to rate people that I had no contact with at all! I only worked with the service department.) More
by nonnahs_llessur
January 27, 2021
Always prompt, professional and service is fast & friendly! Service department always goes above and beyond for their customers - very thorough! Always a pleasure to work with! friendly! Service department always goes above and beyond for their customers - very thorough! Always a pleasure to work with! More
by NANETTE.FIELD
Employees Worked With
tessa reimers
January 23, 2021
The Service Advisor was extremely helpful and nice. Service was very professional and very good job at oil change and car wash was a nice touch . I enjoyed the waiting room with free coffee 👍 Service was very professional and very good job at oil change and car wash was a nice touch . I enjoyed the waiting room with free coffee 👍 More
by awbecker
Employees Worked With
Lady service advisor
January 22, 2021
Such a great streamlined secure system for COVID. Love my Stelvio and am glad there exists such an easy service center staff and facility. Nice so glad to be an Alfa owner!! Stelvio and am glad there exists such an easy service center staff and facility. Nice so glad to be an Alfa owner!! More
by ddmy303
Employees Worked With
Gabby Schimmelman
January 21, 2021
My husband brought my Alfa Stelvio in for regularly scheduled service, and mentioned that I'd seen an indicator suggesting my battery wasn't fully charged. The diagnosis turned out to be a failed batt scheduled service, and mentioned that I'd seen an indicator suggesting my battery wasn't fully charged. The diagnosis turned out to be a failed battery, which isn't uncommon due to reduced driving because of the pandemic. The service advisor suggested bringing the car in for a more thorough test, and that if the battery failed, it would be replaced under warranty. New battery, prompt and courteous service = happy customers. We've purchased two Fiats and two Alfa Romeos from this Luther family dealership, and have always been more than satisfied with our vehicles and any interactions with their employees. Always top notch! More
by RHONDA.BROWN
Employees Worked With
Other Employees :
Carl, Tessa, Gabrielle, Patrick, Jason Bestler
January 19, 2021
Amazing service and wonderful staff! Tessa Reimers is outstanding! She deserves a promotion, raise or bonus! The service is a little spending but I trust Tessa and team to take care of everything and mak outstanding! She deserves a promotion, raise or bonus! The service is a little spending but I trust Tessa and team to take care of everything and make appropriate recommendations. More
by LisaT
Employees Worked With
Tessa Reimers - Service Advisor
January 13, 2021
Excellent Service. Easy to schedule a service appointment. Service staff clearly explains what work needs to be none and why. Work is completely quickly. Love the car wash also appointment. Service staff clearly explains what work needs to be none and why. Work is completely quickly. Love the car wash also More
by CAT
Employees Worked With
