Alfa Romeo Maserati Stuart

The customer service was great Peggy and Austin were very friendly and knowledgeable. The car was completed in a timely manner. friendly and knowledgeable. The car was completed in a timely manner. More

The whole experience at the dealership was great and the people were friendly and curtious I highly recommend them. people were friendly and curtious I highly recommend them. More

Traveling and had to do a quick oil change. Stuart Alfa Romeo has an incredible facility, very nice. Peggy the service manager took my information quickly, she was very friendly and professiona Stuart Alfa Romeo has an incredible facility, very nice. Peggy the service manager took my information quickly, she was very friendly and professional, said she would have me put within 60 min and she did. Very professional and friendly. Would recommend this facility in a heart beat More

Peggy and service was very effective , efficient and completed in a timely manner. Excellent job completed in a timely manner. Excellent job More

Car was priced well. Sales person was fantastic- probably the most helpful. The add on on the vehicle are good additions and worth it. Back office seems slow and may be n Sales person was fantastic- probably the most helpful. The add on on the vehicle are good additions and worth it. Back office seems slow and may be not staffed to handle a lot of demand. I bought the car remotely so reliance was on video and description to extent possible- exterior and engine no issue but interior was really poor and a lot of things not disclosed ( passenger seat didn’t tilt, the whole car interior was sticky because of previous owner 3M application and dealer didn’t clean. I paid the dealer to ship the car and although it took few days longer they did use a reputable company with a very good insurance level. So overall was an OK experience but as a Maserati dealer could have invested more time in presenting the car better. My best experience was with the sales person who provided the most help days and night and she tried to respond to inquiries on behalf of the back office too. I give the sales person 5/5 and rest 2/5 and this is where my average of 3/5 come from. More

Peggy is the best in the business and someone that has won my trust and business. won my trust and business. More

Great service from Peggy and Austin. Easy to do business with. Deliver on their promises. Easy to do business with. Deliver on their promises. More

Knowledgable and attentive service. Diagnosed the issue, assessed the time frame for repair, provided low mileage loaner and kept me informed of return timeline Diagnosed the issue, assessed the time frame for repair, provided low mileage loaner and kept me informed of return timeline More

Highest quality in customer service and vehicle service . I specifically go to this south Florida location for the white glove service and the new car feeling. I specifically go to this south Florida location for the white glove service and the new car feeling. More

After having the car for two days I identified three issues which I reported to Jacob. Both windshield wipers were defective which says that a complete safety check was not performed. I replaced both a issues which I reported to Jacob. Both windshield wipers were defective which says that a complete safety check was not performed. I replaced both at my expense. Jacob agreed to send me a check for the cost. The AC makes a clicking nose when turned on. Jacob was aware of issue but said dealer was not fixing it. After my research into problem, I resolved it myself by replacing a $20 part and 20 minutes of labor. Third issue is the keypad. It works inconsistently and can't be programmed. Jacob tried and agreed there is a problem. However the dealership will not correct. Since I was given only one keyfob the keypad is the only alternate access to the car. I am forced to go to a Lincoln dealership and have then diagnose the problem at my expense. My issue is not with Jacob but with the dealership. They do not stand behind the cars they sell. Jacob could have pressed harder with management on my problems. Needless to say I am dissatisfied with the dealership in how they addressed my concerns and will make my feelings known through my contacts. Unhappy customer More