Alfa Romeo Fiat of Strongsville

Complete Scam! Do not recommend. Salesmen are great, but the higher management is unprofessional and ignorant. They were unable to diagnose a problem in a truck, I had interest in, an Salesmen are great, but the higher management is unprofessional and ignorant. They were unable to diagnose a problem in a truck, I had interest in, and wanted me to buy the parts to fix it, even though I had not committed to purchasing. Management is incompetent and looking to scam people into purchasing faulty truck. I gave me money to another to another dealership and was happy to do so. More

Service On Sept 10th my daughter called the service dept. and said that her trunk handle on her 2016 Fiat 500X popped of. Someone asked for her vin number a On Sept 10th my daughter called the service dept. and said that her trunk handle on her 2016 Fiat 500X popped of. Someone asked for her vin number and said they would have to order the part. She called Sept 21st and asked if the part had come in. Well they asked for the vin number again. Hum, why is my daughter not in the data base. My wife and daughter both bought 2016 Fiat 500x's fifteen months ago. First she was told the part was in stock but then she was told they had to order the part and that the part in stock was for a 2015 Fiat. Hum, I believe the 500x's did not come out until 2016's.' The service guy became very vocal with her and was somewhat rude. She became frustrated and that was when I got on the phone. I asked to speak to the manager. After a long wait on the phone service came back on and said I had to call back as he could not transfer the call. What? This gave service time to explain his situation. And of course the manager will side with his employees. After a somewhat heated discussion with the manager he did look up on the computer her car. It was on the data base after all. He proceeded to tell me that the part had to be ordered and they would call as soon as it was in. Also that the trunk handle on the cars did have a problem and parts were in demand. Rude customer service. Data not available for the service department. Part that we thought was ordered was not. Not the way a business is to be run. More

Problems from the beginning. This dealer ship is awful dealership to work with. I bought a 2010 f250 and drive it fifteen miles down the road and the engine light came on. I took This dealer ship is awful dealership to work with. I bought a 2010 f250 and drive it fifteen miles down the road and the engine light came on. I took it back and they continued to tell me "that will work itself out as you drive it". $1800 dollars later the truck is fixed. They told me time and time again that they would pay for it, I never saw a penny. Stay away from Chip Orlando and Rick the sales manager. More

Helpful people I was in the market for a corvette and they had a few. Even though we weren't able to reach a deal and they tried for several days,they were helpful, I was in the market for a corvette and they had a few. Even though we weren't able to reach a deal and they tried for several days,they were helpful, patient, and gave me advice about routes I could take in getting a vette. More

Worst ever I bought a 2011 Silverado 3500 dually duramax from these people. I sent someone pick the truck up because I live in NYS. They drove the truck back and I bought a 2011 Silverado 3500 dually duramax from these people. I sent someone pick the truck up because I live in NYS. They drove the truck back and when I got it found out that most of the front end parts were worn out, needed 6 new tires and found out the def system had been tampered with and the truck was tuned and deleted. I'm an older woman and only wanted it to tow my horse trailers around to shows. They have been nothing but disrespectful to me, calling me a liar basically when I was never informed of any issues with the truck (which there are more but not that big) the truck is high miles but when you're paying 33k for a truck you expect it to be in safe and legal working order. I have had to file a complaint with the Bbb, epa, bank, and attorney general. Next I will be filing a law suite because now they are ignoring me and refuse to respond to emails. Do not do business with them you will get ripped off and once they have your money they don't care. Worst buying experience in all 70 years of my life! More

SCAM ARTIST BUYER BEWARE- READ CONSUMER COMPLAINTS on the OHIO Attorney General Site. I wish I had read these before I bought. They pride themselves on clean carf BUYER BEWARE- READ CONSUMER COMPLAINTS on the OHIO Attorney General Site. I wish I had read these before I bought. They pride themselves on clean carfaxes. Ours was a huge LIE. A clean carfax to them could mean the car was in a car accident which had structural/frame damage to the car. In our case the vehicle had hit a parked car, a curb and a tree!!! They told us the carfax was CLEAN and the car had one owner and it came from TX. They said they did a list of things to the car brakes, oil etc. When we took our to get an oil changed at a different dealer, they provided a list of all work that had been done to the car at a dealer since the car was manufactured. NOT ONE SERVICE DONE AT FIAT OF STRONGSVILLE! Went to trade the vehicle in and found out about the "clean CARFAX". The car came from Maryland not TX as they had said, and instead of being a "HOT CAR THEY JUST GOT IN" it was a car they got in 9 months prior and tried dumping at auctions for months before we became their sucker customer. Do not trust a word these people say. More

HORRIBLE DO NOT EVER GO HERE!!! This was the worst possible experience I have ever had buying a truck!! I live in NYS and bought the vehicle online -I paid $700 extra to have delive This was the worst possible experience I have ever had buying a truck!! I live in NYS and bought the vehicle online -I paid $700 extra to have delivered and $700 extra to have a B&W Hitch installed prior to obtaining the truck---they put a $210 hitch Reese Elite-then tried telling me it was better!! The tires were 100% bald!! 2 marker lights did not work, the inside of the truck was plastered with oil from the mechanic, the back up camera did not work and I had to drive 8 hours to meet them to obtain the truck---2 sensor lights were on in the truck AND they gave me the truck with 1/4 tank of gas!! The truck was a 2012 F-250 so not a cheap truck!! The truck will not pass NYS inspection and Rick kept blowing me off so I went to the GM, Scott who is just as big of an idiot!!!! We are still trying to obtain the refund check for 4 new tires at minimal!!! If the check is not here by Monday we will be obtaining a lawyer and go full force--We are putting in a claim to the Better Business Bureau and to the Attorney General on this dealership--what a HORRIFIC EXPERIENCE!!!! DO NOT EVER USE THIS COMPANY!!! More

DO NOT BUY! - You will bankrupt yourself in repairs Veterans & Military!! DO NOT BUY from STUART DAVIS.... We purchased an F250 from him - for our Charity, working with VETERANS and Soldiers - for PTSD Veterans & Military!! DO NOT BUY from STUART DAVIS.... We purchased an F250 from him - for our Charity, working with VETERANS and Soldiers - for PTSD Suicide Prevention. Stuart knew what the truck was meant to do - haul HORSES to help our AMERICAN HEROES. Within 1 week off the lot the truck began showing major engine failures .. We reached out to Stuart with NO FOLLOW- UP. We worked over the course of 11months with our mechanic shop to make repairs... NO FOLLOW-UP from Diesels Direct Service Dept. ... Truck was towed today leaving the charity and OUR VETERANS without the horses. We had recommended numerous contacts to them - three others have the same issues with their trucks. Purchase anywhere but here Americans ... This Dealership and Stuart Davis knowingly sell broken down trucks, through a slick operation & hold ZERO accountability for it... Be prepared to be bankrupt behind the wheel of a Diesels Direct Truck. More

bought new Fiat 500 from out of state great experience! I was looking for a new 2015 Fiat 500 Lounge 1957 Edition and found one optioned exactly as I wanted. The only problem? I live in Baltimore and the I was looking for a new 2015 Fiat 500 Lounge 1957 Edition and found one optioned exactly as I wanted. The only problem? I live in Baltimore and the car was in Cleveland. No problem! I called Fiat of Strongsville and had the good fortune to speak with Jeremy Brandt. Due to our mutually hectic work schedules, we ended up communicating almost exclusively via texts between our personal cell phones. Several times Jeremy texted me with info or updates after hours or on his day off - once at 9pm Saturday when he should have been enjoying his weekend! Jeremy went the extra mile plus from starting line to checkered flag! I bought my dream car for an unbeatable price with fantastic customer service from Jeremy with tip-ins by Cheryl the receptionist, Dawn re documents, and Stewart, another rep who stayed late one evening so Reliable Carriers could pick up my car on Jeremy's day off. They even kept it in the showroom a few extra days so I could avoid transporting it during and after a blizzard. The genuine friendliness, conscientiousness, honesty and professionalism I experienced from Jeremy and his colleagues is off the charts. This is a car dealer that does business the right way. Fiat of Strongsville rocks! More

Stay away " Far away" Made a huge mistake buying a truck from diesels direct. Had nothing but problems & was promised a repair witch later it turned out that the parts were Made a huge mistake buying a truck from diesels direct. Had nothing but problems & was promised a repair witch later it turned out that the parts were discontinued. Finally after a year of back & forth they told me to bring it back. After I already put thousands in it. So I agreed to figuring theres no way they will stick me with junk again. WRONG! I had little time to look at anything so I trusted them to go over the truck I was interested in. Was told it had a clean bill of health & is ready to go. After signing the paperwork they handed me the keys to a dirty wore out peace of junk. Now all they say us I dont know what to tell you. Nice way to treat people? Stay away they just want to buy low sell high. Dont make the same mistake I did... :( More