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331 Reviews of Alexandria Toyota - Service Center
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April 24, 2025
Mohammad Jabir is absolutely fabulous and the best service rep. He's exceptionally knowledgeable, proactive, responsive, cost conscious, customer oriented, puts in an unbelievable amount of hours - s service rep. He's exceptionally knowledgeable, proactive, responsive, cost conscious, customer oriented, puts in an unbelievable amount of hours - so he always seems to be there, and is always cheerful and a pleasure to work with. He's the reason I drive over 70 miles to just to have my oil changed when that's all my car needs. And needless to say the only person I take my car to when it needs more than an oil change. More
by nlmendonca3
Employees Worked With
Mohammad Jabir
April 09, 2025
The service department is terrific. Despite the many cars they had to deal with, they were as quick as possible and had me out of there exactly when promised. Thank you! Despite the many cars they had to deal with, they were as quick as possible and had me out of there exactly when promised. Thank you! More
by icardon
Employees Worked With
Regina White
April 07, 2025
Jenny has been my service rep over the years for my 2005 Prius and now my 2022 Prius. I always wait for my car and she keeps me up-to-date as to the time it will be ready. She always tells me what to expec Prius and now my 2022 Prius. I always wait for my car and she keeps me up-to-date as to the time it will be ready. She always tells me what to expect as she hears from the mechanic and then reviews the final read out so I can anticipate when my brakes, tires, etc. will need attention. She is knowledgeable and always pleasant. More
by shanna1016
Employees Worked With
March 27, 2025
Mr. Leonel Munoz had been my service representative for years. He had done a remarkable job keeping me well-informed of the time frame my vehicle will be completed. Such extraordinary customer service skil years. He had done a remarkable job keeping me well-informed of the time frame my vehicle will be completed. Such extraordinary customer service skills. He is definitely due for some type of incentive. Kudos to a job well done. More
by JB
Employees Worked With
Leonel Munoz
March 24, 2025
Manny Rivera and his team is the Best. Excellent customer service and very satisfied with the work they do. Excellent customer service and very satisfied with the work they do. More
by luciamorales
Employees Worked With
February 28, 2025
Service rep was cordial and efficient in assessing problem and kept me updated with frequent text messages and phone calls as to diagnostic and repair status problem and kept me updated with frequent text messages and phone calls as to diagnostic and repair status More
by jpopitz
Employees Worked With
Regina White
January 18, 2025
Fatima Martinez was my adviser and provided excellent customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! More
by fabascoli
January 17, 2025
Frequent customer of Alexandria Toyota and the service advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his c advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his candor and ability to provide outstanding customer service. Well done, Leonel! More
by wbrown1460
Employees Worked With
Munoz, Leonel
