Alexandria Toyota
Alexandria, VA
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John McMillan was very helpful and continues to be as I have questions. I am very happy with the RAV4. I only have one problem and that is that i am running the miles up faster than I projected. I also hav have questions. I am very happy with the RAV4. I only have one problem and that is that i am running the miles up faster than I projected. I also have found that the service branch is also very effective and has answered any questions when I have had them. More
Jamie was a great salesman. He worked very hard with the sales floor manager to get us the deal we were looking for with the 2010 Toyota Prius we purchased. I would highly recommend anyone to go see Jamie sales floor manager to get us the deal we were looking for with the 2010 Toyota Prius we purchased. I would highly recommend anyone to go see Jamie if they plan on going to Jack Taylor's for a purchase. More
Patrick was very helpful when I came in to buy a new car. It was my first time looking for a car on my own and I really had no idea what I wanted. Other than a price range, I wasn't sure what to look for but It was my first time looking for a car on my own and I really had no idea what I wanted. Other than a price range, I wasn't sure what to look for but I couldn't have left happier. Since I have to travel back and forth to school so often, he suggested getting a hybrid to save on gas, which I had never considered before. I would definitely recommend going to Alexandria Toyota and talking to Patrick, especially if it's your first time buying a car. More
Thanks again Mr. Boyd for all of you help. You were very professional and accommodating in the purchase of my new RED - Toyota Camry XLE. When I came in on Friday, September 17 to purchase myself a new car professional and accommodating in the purchase of my new RED - Toyota Camry XLE. When I came in on Friday, September 17 to purchase myself a new car for my birthday, I came in with the expectation that I would walkout completely satisfied with my choice. I was not pressured to buy something I didn't want and I was shown a great level of respect as a buyer. Each time that I have come into Jack Taylor Toyota I have always received the BEST CUSTOMER SERVICE from all the staff that I have encountered and Friday, September 17 was no exception. Your attention to my needs and willingness to listen and answer my questions made my decision to purchase my 3rd vehicle that much easier. Kudos to Jack Taylor for hiring such respectful, helpful and knowledgeable salesman! Thank you Mr. Boyd for making this a memorable Birthday! More
Thank you, Mr. James, for helping to make this experience much clearer and saner. Because I live far from you (over 400 miles away), we both knew that I could not buy my Toyota from you. That did not matt much clearer and saner. Because I live far from you (over 400 miles away), we both knew that I could not buy my Toyota from you. That did not matter. You took the time to explain, very patiently, the product and process. Thank you, from New England. More
I purchased my Avalon new from Alexandria Toyota and took it in for the 60k scheduled maintenance, where all of my service and maintenance is performed. Paul Sonnhalter, the service advisor, is patient, thor it in for the 60k scheduled maintenance, where all of my service and maintenance is performed. Paul Sonnhalter, the service advisor, is patient, thorough, and professional. I was given an estimate of the work to be done, and when picked up my car later that day, the estimate was right on with no surprises. I would recommend Alexandria Toyota to anyone looking for a good and honest dealership. More
I picked up our new Tacoma 4x4 From Alexandria Toyota. It's a great truck for the family with the kids. The sales team was great, starting with Eric and finishing with Van in the finance. Everyone was pro It's a great truck for the family with the kids. The sales team was great, starting with Eric and finishing with Van in the finance. Everyone was professional and polite who worked with us. The truck was ready when promised. I'll recommend Alexandria Toyota to anybody looking to get a new car. Thank you!! More
paul sonnhalter is the most competent, professional and customer oriented service person i have ever dealt with in the auto industry. i appreciate it and so will always remain a toyota owner. in additio customer oriented service person i have ever dealt with in the auto industry. i appreciate it and so will always remain a toyota owner. in addition, when i have needed auto info , i have always felt free to call and ask for help - this gives me peace of mind. More
I started taking my 2005 Toyota Sienna XLE Limited to Jack Taylor's as I had bought is used and wanted to be sure it received the best care possible. I couldn't have made a better decision. Each and ever Jack Taylor's as I had bought is used and wanted to be sure it received the best care possible. I couldn't have made a better decision. Each and every time I take my vehicle in for service they receive my vehicle when convenient for me and have it back to me in a timely manner. It was just my luck that Paul Sonnhalter greeted me when I walked in the very first time and I have been a loyal customer every since. He loves his job and it shows. He has made a lifelong customer out of me. More
With only minutes left before closing on a Friday evening we pulled in needing immediate unscheduled maintenance. Paul quickly got to working on the issue, even making sure we had a loner car. We got the car we pulled in needing immediate unscheduled maintenance. Paul quickly got to working on the issue, even making sure we had a loner car. We got the car back the next day, without getting gouged. More