Alexandria Toyota

The service team leader, Paul Sonnhalter, has been my primary contact since purchasing my Toyota. He is the main reason I keep coming back. Super service every time. He treats everyone as a valued cust primary contact since purchasing my Toyota. He is the main reason I keep coming back. Super service every time. He treats everyone as a valued customer. More

I have been going exclusively to Jack Taylor's Alexandria Toyota for seven years now for all my service work. When I purchased my Tacoma from them, they encouraged me to attend a new-owners seminar at the sh Toyota for seven years now for all my service work. When I purchased my Tacoma from them, they encouraged me to attend a new-owners seminar at the shop so they could explain the benefits of using the dealer service as opposed to quick-lube joints and corner garages. The technicans helpfully explained how all the routine service work was done, how to maintain shedules, etc. It was all so personal, which is exactly the experience one has when you drive in their service bays. No run-a-round, no broken promises, no excuses. They are all professionals and it is a pleasure to deal with them, especially Platinum Service Team Manager Paul Sonnhalter. Five Stars ! More

In one word I will describe my experience as "EXCELLENT". We went to the dealer to look for a car not expecting to purchase. Thanks to Jaime Cardona who was very helpful & professional. Mr. Ca "EXCELLENT". We went to the dealer to look for a car not expecting to purchase. Thanks to Jaime Cardona who was very helpful & professional. Mr. Cardona was really patient and explain everything to us. He helped us find the perfect truck for our family with no pressure at all. I will recommend Alexandria Toyta-Scion to all my friends. Thank you so much Mr. Cardona you made our day!! Sincerely, Gladys Hornedo More

I bought a 2011 Sienna from Jaime and it was a pleasant car shopping experience. He made the process quick and no-nonsense. He was able to match my trade-in with Carmax's rate and offered me the competiti car shopping experience. He made the process quick and no-nonsense. He was able to match my trade-in with Carmax's rate and offered me the competitive rate for the new car. Jaime also answered our questions clearly regrading to the safety issues. Van, who works at fiance dep., also made it simple and sweet, did not push us to buy a bunch of unnecessary insurance. Both their services were EXCELLENT to me. I am happy with the new car. More

Regardless of the job is done my car was driven excessively. I believe someone who work there took it home and back. More then 25 miles were driven.... It is stealing. Never leave your car with the excessively. I believe someone who work there took it home and back. More then 25 miles were driven.... It is stealing. Never leave your car with them... Manager said it is their policy to test drive the car after the job is done... 20 miles is at least 30 min drive on high way... Anyway will never come to them and will never trust my car to them If you do go there note your mileage before leaving your car More

I would like to say that Mr.Cardona was very professional about the whole process ,for me to purchase the car I recently bough from your dealer. I was very pleased that he went the extra mile to help me buy about the whole process ,for me to purchase the car I recently bough from your dealer. I was very pleased that he went the extra mile to help me buy this car.A 2011 Toyota corolla new car.I want to thank him and you guys for making this possible THANK YOU ALL you are the best!!!! Sincerely , Xiomara E Vigil More

I have purchased two cars from John McMillan of Alexandria Toyota in Alexandria, VA. He was very pleasant and easy to work with both times. The next time I buy a Toyota, I plan to buy it from Joh Alexandria Toyota in Alexandria, VA. He was very pleasant and easy to work with both times. The next time I buy a Toyota, I plan to buy it from John. Alexandria Toyota has given me excellent service on both of my Toyotas. My service is managed by Sadko Byambador. She is very professional and always provides excellent service. I would recommend Alexandria Toyota to anyone. More

I gave this dealership a great rating because it was the greatest experience I have ever had at a dealership. John McMillan was exceptional as a salesman. He was able to answer every question and he made greatest experience I have ever had at a dealership. John McMillan was exceptional as a salesman. He was able to answer every question and he made me feel like I was special as a buyer. I felt I had been treated in a professional manner with concerns for my needs as a person looking to make a deal, but I had financial limitations as to what I could spend. I had my daughter and my Mom with me and we actually felt like part of the Alexandria Toyota Family. It was truly a great experience and again I can not say enough about John McMillan, he is truly an asset to Alexandria Toyota. More

I went to the Alexandria Toyota because their website had the best price in a 2 hour radius from my home. I live in Sourthern Maryland, but I drove to Alexandria because it offered me that much savings. When the best price in a 2 hour radius from my home. I live in Sourthern Maryland, but I drove to Alexandria because it offered me that much savings. When I got to the dealership I was greeted by a very friendly sales representative, Jaime Cardona. As it turned out the car I wanted was not in stock, but Jaime worked very diligently to get me the car I wanted within 2 weeks. One of my favorite things about this dealership was the "no pressure" atmosphere. I was not pressured to purchase a car or other "upgrades," which happens at some other dealerships. I didn't feel like I needed to haggle for a good price. Alexandia Toyota starts with a great price. Also, this purchase was the fastest processing that I have ever experienced. I have been in the sales office for hours at other dealers and that was not the case here. More

I purchased a Toyota Prius from John McMillan when it first came out several years ago and had always had superb communication and service from him as well as all employees of this dealership. It is a t first came out several years ago and had always had superb communication and service from him as well as all employees of this dealership. It is a top notch operation catering to many but treating all with the same respect and dignity. Several members of my family have purchased Toyotas from them as well. When the time came to consider a newer model, Alexandria Toyota was the only logical choice. Their employees have been there for a long time, know their product and financing and really earn your business. They will always have mine. More