Alexandria Toyota

This is the 3rd car that I bought from them and their service is spectacular! They were very friendly and full of knowledge. My sales rep. Jaime Cardona was the BEST. I would highly recommend the use of service is spectacular! They were very friendly and full of knowledge. My sales rep. Jaime Cardona was the BEST. I would highly recommend the use of them again. Van the financial manager was very helpful in securing me with all the needs and protection the car could have and I was very impressed with his sense of humor. More

I was turning in a leased Prius and had a number of questions about the 2011 Prius line. Mr. McMillan was extremely knowledgeable about the Prius and was able to address my questions and concerns. He questions about the 2011 Prius line. Mr. McMillan was extremely knowledgeable about the Prius and was able to address my questions and concerns. He was also very professional and did not try to rush me or push me into a decision. The financial manager Mr. Dadgar was extremely helpful in running the payment numbers and creating a plan that would work with our budget. Hue Van made signing the papers an enjoyable experience. Everyone worked well together as a team so that our trading in and buying experience went very smoothly. More

I had a really good experience buying my new car from start to finish. Unlike other dealers, they did not harass me every day after I requested an online quote. John checked in every few days until I was start to finish. Unlike other dealers, they did not harass me every day after I requested an online quote. John checked in every few days until I was ready. I chose the dealership because of location and price. I did a lot of research prior to my visit and once there, I felt I was getting the answers I needed about all aspects of the purchase. More

I drove over to Alexandria Toyota on a Sunday to have the Prius I had bought there 6 years ago serviced. When I found the service department closed, I was approached by Mr. Lyn who asked if he could help. Prius I had bought there 6 years ago serviced. When I found the service department closed, I was approached by Mr. Lyn who asked if he could help. I ended up buying a new Prius because of Mr. Lyn's helpfulness, courtesy, and honesty in dealing with me. He was also very respectful of me as a client and an individual, a rare trait in sales representatives now-a-days. There was no slickness or pressure as he led me through my consideration of buying a new car that day - which I most likely wouldn't have done if not for Mr. Lyn. And I am grateful because it was a good decision and I love my new car. -Christy Cunningham-Adams. More

I went to Jack Taylor's Toyota because of the good reviews it had on this website for sales and service. Jim Brotherton lived up to the high ratings I had read about. He was very knowledgeable about reviews it had on this website for sales and service. Jim Brotherton lived up to the high ratings I had read about. He was very knowledgeable about the cars he was selling. He was not pushy or high-pressured. We told him we were weighing an Avalon against a Lexus at another dealership. The Avalon at Jack Taylor had everything we needed, but the first asking price was not so far below the price of the Lexus; for a little more money we were leaning toward the more luxurious name. Jim got the point and worked out a good deal for us, one that made us happy. Before I left the dealership Jim also took me to the service department and introduced me to the service rep who has received numerous praiseworthy reviews on this website. A couple of days later, when I realized that I hadn't taken my Alexandria city tax decal from my trade-in I called Jim. He quickly found the car still on their lot, removed the decal for me, and had it waiting when I passed by to pick it up, en route to Alexandria City Hall to turn it in for a new one for the Avalon. He also had quick answers when I called with a couple of questions about features in the Avalon. Jim is a good representative for Jack Taylor's sales department. I'm expecting equally good treatment when I eventually go in for service. More

My experience at Alexandria Toyota was excellent. The service and hospitality provided by Louis Costley was superb. He was a down to earth, honest, and straight forward man. He never attempted to "sell" service and hospitality provided by Louis Costley was superb. He was a down to earth, honest, and straight forward man. He never attempted to "sell" me a car, rather he provided a positive experience for me to find one on my own. He offered a bottom-line price that was well worth every penny. The car I purchased was a 7 year old used car that was new to their lot and certainly had signs of Washington DC driving. After I purchased the vehicle Louis personally went to work on touching up some of the scratches and dings, and had the service department fully detail the car. Their work was incredible. When I came back to pick it up, before me stood a completely different car; it looked new. I salute Louis and his team at Alexandria Toyota. Thanks for the great experience. More

I got a completely no non-sense transaction from these professionals - that's how a dealership should be. I am a senior govt official and I didnt have time to waste - we agreed a deal and they delivered - professionals - that's how a dealership should be. I am a senior govt official and I didnt have time to waste - we agreed a deal and they delivered - no hidden extras, no games, and a good price. Highly recommend. More

I just wanted to take a second and write about the wonderful experience I had at this dealership. Paul Sonnhalter did such an amazing job and made me feel comfortable the entire time he was taking car wonderful experience I had at this dealership. Paul Sonnhalter did such an amazing job and made me feel comfortable the entire time he was taking care of my car. He kept me fully informed during the whole process and went above and beyond every step of the way. I truly appreciate all of the hard work he did and just wanted to let you know what a wonderful experience Paul and his team created for me. I just recently moved to the area and my previous Toyota dealership did a wonderful job the entire time I was with them so I was a little concerned I wouldn't get that treatment once I moved; but Paul and his team proved me wrong and made it a wonderful experience. More

Last Friday, I went there to get some information about leasing a car. However, surprisingly, the conditions that they showed me were so terrific that, in the end of the afternoon, I had bought a Toyota Ca leasing a car. However, surprisingly, the conditions that they showed me were so terrific that, in the end of the afternoon, I had bought a Toyota Camry 2011 without any interest or down payment! In addition, I will have five years to pay it! This is really amazing! And the people there are a great and friendly team! Good Luck for this Dealer and crew! More

I bought a 2011 Prius and this was HANDS DOWN the best car buying experience I've had in the 40 years I've been driving and buying cars. Professional, fair, exemplary customer service and attention to de car buying experience I've had in the 40 years I've been driving and buying cars. Professional, fair, exemplary customer service and attention to detail, is what I experienced here. Both men were tremendous to work with and I highly recommend this dealership to anyone who wants to buy a Toyota. I live about 40 miles away and although there were two dealerships much closer to home, I plan on making this dealership my one stop shop. Thank you so much John McMillan and Hamid Dadpay. It was such a pleasure and I love my new car. More