Alexandria Toyota

Excellent service support! I had the small battery replaced in my Prius -- the tech was waiting and looking for me when I arrived and quickly processed my service request (I had I had the small battery replaced in my Prius -- the tech was waiting and looking for me when I arrived and quickly processed my service request (I had made an on line appt). The process was easy and efficient. I am extremely pleased with the level of service at this dealer. I've been here before, and they have never been disappointing. More

Incredible Service You will never deal with a more honest, helpful, amazing people than at Alexandria Toyota. There aren't enough complements. Thank you everyone, you You will never deal with a more honest, helpful, amazing people than at Alexandria Toyota. There aren't enough complements. Thank you everyone, you are the BEST! More

friendly knoledgeable Everything was done sooner then excepted .everything was explained and done under less time then indicated.ms simpy was polite knowledgeable and kept Everything was done sooner then excepted .everything was explained and done under less time then indicated.ms simpy was polite knowledgeable and kept me informed about everything More

service experience I got the best service experience, thanks! Always, I recommend everyone had a problem, I will say; take it to Alexandria Toyota Deler because, you a I got the best service experience, thanks! Always, I recommend everyone had a problem, I will say; take it to Alexandria Toyota Deler because, you are the best! More

Service by representatives The service provided by representatives at this facility have always been extremely helpful, responsive, and informative. They're knowledgeable and h The service provided by representatives at this facility have always been extremely helpful, responsive, and informative. They're knowledgeable and honest and go out of their way to be helpful and save the customer money if they can. They're able to explain costs and services that's easy to understand. I would recommend them to others for their service. More

Top quality service These guys are not only unfailingly polite, but also totally knowledgeable and take-it-to-the bank honest and reliable. I trust them absolutely to do These guys are not only unfailingly polite, but also totally knowledgeable and take-it-to-the bank honest and reliable. I trust them absolutely to do a great job. More

Dangerous error Usually Jack Taylor's Alexandria Toyota's service is excellent. This time they made an error that could have been disastrous. After rotating my tires, Usually Jack Taylor's Alexandria Toyota's service is excellent. This time they made an error that could have been disastrous. After rotating my tires, the technician failed to tighten the lug nuts on my left front wheel. The day after the service, I drove from DC to Raleigh, NC. The wheel began to make a bad thumping sound when I arrived in the Raleigh area. If I hadn't stopped at a tire service, the wheel could have fallen off while I was doing 75 on route 85. Lucky me, lucky Alexandria Toyota. More

Very helpful staff! Especially, Mr.Jim Brotherton! Greetings! I leased through Xchange Leasing-a New 2015 Toyota Prius, especially for its mileage. Mr.Jim Brotherton and other staff were greatly helpf Greetings! I leased through Xchange Leasing-a New 2015 Toyota Prius, especially for its mileage. Mr.Jim Brotherton and other staff were greatly helpful. Thanks! More

I wrote it on the first page - exceptionally. This is my third Toyota Camry LE from Jack Alexandria. I'm not good with computers so when I saw the first page I wrote my review there. Both Gary R This is my third Toyota Camry LE from Jack Alexandria. I'm not good with computers so when I saw the first page I wrote my review there. Both Gary Rogers and Darrin Porter were exceptional. More

Exquisite Customer Service Customer service was exquisite. I was treated like one of the top VIP members. Both Louis Costley and Mikael Holt, the Financial Service Manager, went Customer service was exquisite. I was treated like one of the top VIP members. Both Louis Costley and Mikael Holt, the Financial Service Manager, went above and beyond to work things out for me. They were detailed and truthful about the entire process. Hands down, I would refer anyone to Alexandria Toyota and more specifically, go see Louis Costley and Mikael Holt. They were the BEST! By far one of the best places you could ever go to purchase your car! More