
Alexander Toyota
Yuma, AZ
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Great experience. I had no intention of buying a new car, simply shopping around. After parking, I was greeted by Roxanna. She was very friendly and helpful. I did n I had no intention of buying a new car, simply shopping around. After parking, I was greeted by Roxanna. She was very friendly and helpful. I did not realize then that she was on her second day of employment. After walking around looking at some beautiful RAV4s, Ruben Diaz joined us to assist Roxanna. He too, was very friendly and helpful. Together, we selected a RAV4 to my liking (once again I had no intention of buying). I ask Ruben to throw together some number and I'd think about it. When he showed me the bottom line on the RAV4 I wanted - as they say in the Godfather - "He made me an offer I couldn't refuse". He gave me a good deal on my trade in and I am very pleased with my decision. Both Roxanna and Ruben deserve a pat on the back. THANK YOU!! More
Loving my new car!!! Visited this dealership looking for a safe reliable car for a great price. Originally was looking at a used vehicle but with the help of one of their Visited this dealership looking for a safe reliable car for a great price. Originally was looking at a used vehicle but with the help of one of their sales people, Ruben Diaz, left with a brand new fully loaded Toyota Corolla for a better price than the used one! As a first time buyer I did not feel pressured or taken advantage of at this dealership. Ruben was SO patient with me and helped me get the best deal. Love Toyota and love Toyota's customer service!!! More
Great Experience We, my wife and I, were very happy with the service we were given when shopping for a vehicle. Since the beginning he asked what we were looking for a We, my wife and I, were very happy with the service we were given when shopping for a vehicle. Since the beginning he asked what we were looking for and even though he gaves us more choices..at the end we got what we wanted and at the payment we was looking for...very friendly..i strongly recommend aski g for him when shopping for vehicle. More
Purchased Vehicle Me and the wife were happy with the service and numbers for trade in. The Rep gave us what we wanted on trade in and kept monthly payment with in our Me and the wife were happy with the service and numbers for trade in. The Rep gave us what we wanted on trade in and kept monthly payment with in our budget. Thanks again. More
High Pressure Sales and Deceptive High pressure sales tactics forced me to buy car that I did not want. Lack of full disclosure during negotiation -- would not tell me how much giving High pressure sales tactics forced me to buy car that I did not want. Lack of full disclosure during negotiation -- would not tell me how much giving for trade in or purchase price of car -- only shared monthly payment even though I asked repeatedly and would not let me leave or sleep on it. Last thing I signed (contract) had this but this was 4 hours later, at 9:30pm and at that point, just wanted to leave. Bad deal, bad sales experience! My husband and I have bought 2 Ford trucks, 1 Lincoln MKT, and 1 Prius from Bill Alexander dealerships -- they have lost 2+ loyal, local customers. More
I have had a pretty good experience here, there was no pressure to buy now, very friendly atmosphere, even when taking a lot of time looking at vehicles. i would recommend this dealer ship to all my famil pressure to buy now, very friendly atmosphere, even when taking a lot of time looking at vehicles. i would recommend this dealer ship to all my family and friends. More
I bought it from AZ and I am in Canada. Brent handled all the paperwork for me using Fedex. He asked me if I had any questions for him when I picked up the truck. I did not so it took me 5 mins. to get all the paperwork for me using Fedex. He asked me if I had any questions for him when I picked up the truck. I did not so it took me 5 mins. to get my truck. Best buying experience ever. Thanks Brent. More
Good experience at Bill Alexander Toyota. Fairly quick to evaluate my car and get a price quote. The salesman worked with me on financing and was understanding of my needs. evaluate my car and get a price quote. The salesman worked with me on financing and was understanding of my needs. More
I was absolutely dreading the process of shopping around for a new car. Then we stopped in at Bill Alexander Toyota. We were greeted by Drew Stapp who even greeted my two children professionally when we arr for a new car. Then we stopped in at Bill Alexander Toyota. We were greeted by Drew Stapp who even greeted my two children professionally when we arrived. He looked them square in the eyes and welcomed them. Oddly enough the kids behaved well during the whole process. We found the perfect Tundra for my family. Drew lead us smoothly through the process. We received a great price on the new Tundra. We also got $250 more for our trade then we originally expected. DREW IS THE GREATEST. I will be telling all of my friends about the great service at Alexander. Drew's my new "Car Guy". Thanks again Drew from the Carp's More