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Alexander Toyota
Yuma, AZ
45 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 45 reviews
November 02, 2024
Josh was very helpful in choosing my vehicle and even drove me to get my car. He showed me how to use the computer on it. Very happy with the car. drove me to get my car. He showed me how to use the computer on it. Very happy with the car. More
by MARYANNARep
Employees Worked With
Josh
December 31, 2023
Purchased a part that had a $75 core charge. Returned core same day I picked up the part (which I had to pay for in advance). Now 10 days after the core was returned I have not been refunded my Returned core same day I picked up the part (which I had to pay for in advance). Now 10 days after the core was returned I have not been refunded my $$ More
by fb2
Employees Worked With
Management
February 24, 2022
Don't visit their service department. They returned my vehicle back to me in a unsafe manner with a gouge in my front brake rotor and other issues that weren't presented to us by Hector t They returned my vehicle back to me in a unsafe manner with a gouge in my front brake rotor and other issues that weren't presented to us by Hector the service advisor. Major issues such as brake failure due to a rotor that they gouged and bad radiator hoses in which I would have replaced. I drive this van cross country every year and would not have refused this service as so. Talked to the disservice manager today and got absolutely nothing for their shoddy work. I had to take my van to another Toyota dealership to correct the issues, awaiting on reimbursement, if any. More
by eric_gore
Employees Worked With
Hector, rick
March 19, 2021
After spending $ 4000 on a new engine, I was shocked when the engine failed, The initial install was rapid, the repair took 3 weeks ,experience was miserable.Ford the engine failed, The initial install was rapid, the repair took 3 weeks ,experience was miserable.Ford More
by Gunnar
Employees Worked With
service writer/court representative
January 01, 2019
Very accommodating and knowledgeable!!! It’s my first time to buy a new car and did not regret to asked help from Jose Garibay because he’s very acccomodating and knowledgeable when I ask ce It’s my first time to buy a new car and did not regret to asked help from Jose Garibay because he’s very acccomodating and knowledgeable when I ask certain questions about the car that I wanted. Also I had a good deal with the price, I’m very happy and really recommend this place to visit and buy a car .Please look for Jose G to assist you when you want to buy a car... More
by Pearl18
Employees Worked With
Jose Garibay
December 13, 2018
Awesome I recently just bought a CHR with Ruben and It was great. I got the Invoice price and after everything IT STILL WENT UNDER THE MSRP! I will my cars on I recently just bought a CHR with Ruben and It was great. I got the Invoice price and after everything IT STILL WENT UNDER THE MSRP! I will my cars only with Ruben. Hes the man More
by Karma
Employees Worked With
Ruben Diaz
December 10, 2018
Great customer service! Great customer service from Jose Garibay! I was going to go to Phoenix to buy my 2019 Toyota Camry already made all arrangements and had a price. I s Great customer service from Jose Garibay! I was going to go to Phoenix to buy my 2019 Toyota Camry already made all arrangements and had a price. I saw Jose on Facebook always selling vehicles and I Gave him a call to ask him a few questions about the Camry. Jose went above and beyond to get me to buy local he was able to match the price and save me a trip to Phoenix. I highly recommend Jose G outstanding customer service give him a call . More
by mardon78
Employees Worked With
Vicky was a great help with this also!
