Alexander Toyota

Brought my vehicle in for 120k service on a Saturday morning. Despite my concern it would take a while, I stayed and was driving out the bay about 2 hours later. Didn’t even have to take advantage of th morning. Despite my concern it would take a while, I stayed and was driving out the bay about 2 hours later. Didn’t even have to take advantage of the shuttle service they provide. During the service they texted me a link of a video showing the filters and the status of some other items under the hood. In summary, Alexander Toyota discusses with the customer as to what needs to be done, does quality work, and keeps their customers informed. Highly recommend. More

Hector my service advisor always goes above and beyond, I have purchased two vehicles brand new from this dealership. have purchased two vehicles brand new from this dealership. More

The customer service at this place is completely nonexistent. They make customers feel like they’re doing them a favor. Every visit is the same frustrating and disappointing experience. Regrettably, nonexistent. They make customers feel like they’re doing them a favor. Every visit is the same frustrating and disappointing experience. Regrettably, I had the prepaid plan, but once it’s over, I’m taking my business elsewhere where I feel respected and valued. If you can avoid this service department, please do so! More

I get all my service performed here on both my Toyota vehicles. Adrian is my service rep and he is always responsive, helpful and friendly. I trust these folks and will always have service here whenever vehicles. Adrian is my service rep and he is always responsive, helpful and friendly. I trust these folks and will always have service here whenever possible More

Super clean, friendly great environment and knowledgeable employees. Keep up the food work. Super recommend it employees. Keep up the food work. Super recommend it More

Robert provides amazing customer service to his customers. He always goes above and beyond. I would not hesitate to recommend him or the rest of the team to anyone. customers. He always goes above and beyond. I would not hesitate to recommend him or the rest of the team to anyone. More

Amazing service and very professional! ! Would recommend to anyone looking for a reliable and trustworthy dealership ! Would recommend to anyone looking for a reliable and trustworthy dealership More

Service was fast. My service advisor was friendly. Just one negative thing I was advised that I the coolant was low. So I okay a top off. They gave me the containe My service advisor was friendly. Just one negative thing I was advised that I the coolant was low. So I okay a top off. They gave me the container with remaining coolant. But it was at 3/4 or more full. Next time I will buy my own fluids to “top off “. Very expensive and my car did not need that much. More

Robert Ames makes my service appointments such an easy in depth process. A service department I trust! depth process. A service department I trust! More