Alexander Hyundai of Oxnard
Oxnard, CA
Filter Reviews by Keyword
By Type
909 Reviews of Alexander Hyundai of Oxnard
Customer Service is the very best I have seen. I started bringing my car for service at Oxnard Hyundai once i heard that Service Advisor JJ Delgado was now working for that dealer. I had serviced my car at bringing my car for service at Oxnard Hyundai once i heard that Service Advisor JJ Delgado was now working for that dealer. I had serviced my car at another previous Hyundai dealership for years and always asked for JJ. I was so impressed with him that I followed him as a customer to the new dealership. JJ continues to be the best service advisor - friendly, knowledgeable, and considerate . I feel that I am treated well when I deal with JJ and I know & can trust that I will get the best service for my Hyundai . More
Overall a pleasant experience working with Tony. He is very friendly and not so aggressive. Feels like he is on your side. Go prepared with exactly what you want and he will try to meet your needs. very friendly and not so aggressive. Feels like he is on your side. Go prepared with exactly what you want and he will try to meet your needs. More
Great overall experience with Oxnard Hyundai! All Great overall experience with Oxnard Hyundai! All the staff very helpful, friendly and knowledgable. Sales rep Mark, Manager Jim and Steve in fin Great overall experience with Oxnard Hyundai! All the staff very helpful, friendly and knowledgable. Sales rep Mark, Manager Jim and Steve in finance made sure I was well taken care of and took the time to explain all the details of my trade-in/new sale. Nice to see customer service like this and all dealerships could learn how to run their operation by following their lead! Thanks again Don Fischer More
My wife and I went to dealerships all over the area and none came close to the level of knowledge and personal service as Oxnard Hyundai. Are Sales Consultant knew everything about the car and took the tim none came close to the level of knowledge and personal service as Oxnard Hyundai. Are Sales Consultant knew everything about the car and took the time in answering all of our questions. We never felt pressured and/or mislead during the whole process. I would recommend this dealership and it's staff to my friends and family. More
I had never purchased a vehicle before and was intimidated by the process before it even started. I visited the Mercedes dealership and immediately felt like I was being hustled. At Oxnard Hyundai intimidated by the process before it even started. I visited the Mercedes dealership and immediately felt like I was being hustled. At Oxnard Hyundai, everyone was nice, attentive, and helpful and at no time did I feel like I was being pushed or hustled. Steve made me feel like I was dealing with an older brother that cared more about my happiness with my purchase than meeting a quota. He took the time to find the exact vehicle I was looking for. I purchased a new Hyundai Genesis Coup and could not be happier. I would recommend Oxnard Hyundai to anyone! More
Steve Burke was extremely helpful throughout my entire car buying experience. His great knowledge made my choice easy. Steve made every effort to ensure I was satisfied with my choice and followed up with car buying experience. His great knowledge made my choice easy. Steve made every effort to ensure I was satisfied with my choice and followed up with me in a very timely manner. Also, Steve Curtis did a great job handling the financing of my new vehicle. He made a really great effort to find me the best financing possible. Steve explained the financing very well and made sure he answered every single question I had. Steve and Steve were AWESOME! More
THE MAIN REASON THAT I LIKE OXNARD HYUNDAI'S SERVICE DEPT. IS THAT IF I MAKE AN APPOINTMENT AT 9a.m. OR WHENEVER, THATS WHEN THEY START ON YOUR CAR. JJ WILL GIVE ME AN APPROXIMATE FINISHING TIME FOR C DEPT. IS THAT IF I MAKE AN APPOINTMENT AT 9a.m. OR WHENEVER, THATS WHEN THEY START ON YOUR CAR. JJ WILL GIVE ME AN APPROXIMATE FINISHING TIME FOR COMPLETING THE SERVICE AND HE'S USUALLY RIGHT ON TIME, ALSO, THE JOB IS DONE CORRECTLY THE FIRST TIME. JJ TAKES THE RELIABILITY OF YOUR CAR AND YOUR SAFETY VERY SERIOUSLY. EVERYONE AT OXNARD HYUNDAI FROM THE SERVICE DEPT. TO THE SALEMEN AND THE RECEPTIONIST ARE VERY COURTEOUS AND FRIENDLY AND ALL GREET YOU WITH A BIG SMILE AND "HELLO". OVERALL, ITS THE BEST DEALERSHIP THAT MY WIFE AND I HAVE DELT WITH AND WE'LL PROBABLY COME IN AND BUY ANOTHER HYUNDAI FROM JOHN ARIAS, HOWEVER, OUR CAR WITH 132,000 MILES STILL DRIVES AS GOOD AS THE DAY WE BOUGHT IT, SO, "DON'T HOLD YOUR BREATH JOHN" More
My experience was positive from the customer service aspect to the deal negotiations. There wasn't the typical round and round pricing discussions that can be so common when purchasing a vehicle. It w aspect to the deal negotiations. There wasn't the typical round and round pricing discussions that can be so common when purchasing a vehicle. It was refreshing. More
I highly recommend Oxnard Hyundai for your Hyundai purchase/service dealership in the Oxnard, Ventura and Santa Barbara areas. As an experienced new car owner, I have dealt with dozens of dealerships purchase/service dealership in the Oxnard, Ventura and Santa Barbara areas. As an experienced new car owner, I have dealt with dozens of dealerships in my lifetime and Oxnard Hyundai is by far the best! I was impressed by their superior knowledge, communication skills, friendliness and many other professional courtesies. In particular, I want to mention two of their associates: their finance manager, Steve Curtis and JJ Delgado, their service coordinator. Mr. Curtis’ finance counseling approach left me feeling that I was in the hands of a seasoned professional with only my best interests as his highest priority. Ultimately, their service coordinator, JJ Delgado’s friendliness and shared interest in the best care my car could possibly receive sealed the deal for a long term business relationship with this dealership. He has earned my trust through good communication, openness, honesty, and transparency. JJ always goes above and beyond what you typically expect from a service coordinator. Both these gentlemen’s very thorough and ethical approach in overseeing the purchase and servicing of my car provided me a solid foundation of trust and integrity thus affirming my dealership choice was the right one. Will I use them again? You bet! Sincerely, Sylvia Miller Senior Realtor Associate Coastal Properties Santa Barbara, CA More
I really enjoyed working with Oxnard Hyundai. John Arias was very helpful and did a great job selling me a beautiful Honda Civic for the nicest price I could find. Thank you for making of my purchase a del was very helpful and did a great job selling me a beautiful Honda Civic for the nicest price I could find. Thank you for making of my purchase a delightful experience. Maressa More