Alexander Family Buick GMC Truck

Wish I could leave a zero. I found a new car on their Wish I could leave a zero. I found a new car on their website that we have been looking for. Spoke with “Jess” who said it was still available. Wish I could leave a zero. I found a new car on their website that we have been looking for. Spoke with “Jess” who said it was still available. Scheduled and appointment to look at the vehicle as we had to drive 2 hours to get there. I was told to meet “Nate” when I got there. I called before leaving to verify the vehicle was still there and the exact location. The vehicle was still available. When arriving two hours later, I walked in the store and asked for Nate. Nate wasn’t there. I told the guy that greeted me why I was there and he had no clue what I was talking about. After an hour of searching and phone calls the manager finally had to admit the car was not at that location but another location and was sold. So I’m busy calculating the time(6 Hrs) mileage(214), and expenses($65 at Applebee’s to soothe my wife)I incurred for the incompetence of a unprofessional “Family owned” business. More

I have always had an excellent experience with the staff n service.They are so friendly and willing to help with any issue. Thank you Alexander GMC Bloomsburg Pa for taking great care of myself n family! W n service.They are so friendly and willing to help with any issue. Thank you Alexander GMC Bloomsburg Pa for taking great care of myself n family! We appreciate you! Go see Dave,for a great car buying or service experience! More

Our service ....an time with our appointment and efficient with the work...the staff was very friendly and thorough to meet our current needs and let us know what to expect with our next service cal efficient with the work...the staff was very friendly and thorough to meet our current needs and let us know what to expect with our next service call More

Wonderful Experience Dave and his staff were extremely friendly and did a great job. Their waiting area was very friendly and I enjoyed the coffee and treats provided. H Dave and his staff were extremely friendly and did a great job. Their waiting area was very friendly and I enjoyed the coffee and treats provided. Highly recommend! More

Great First Service Experience Purchased by first truck with Alexander GMC and went for my first service visit. Very happy with the service done and the amount of time the service Purchased by first truck with Alexander GMC and went for my first service visit. Very happy with the service done and the amount of time the service took. Was well taken care of and was given a discount on some aftermarket items I purchased. More

Service Review Have come to Alexander dealerships for many years for servicing, sales, and parts. I have not had any problems with any of the staff from any Alexande Have come to Alexander dealerships for many years for servicing, sales, and parts. I have not had any problems with any of the staff from any Alexander dealership or department. They are always nice and never pushy. Their dealerships are always clean and offer the latest incentives from manufacturers. Their prices are competitive as well. I will not use any other branch in PA. More

Great truck, terrible service Took a new $53K GMC truck back at 9 months old for bad drivers seat, failed to fix, back again at 12 months old failed to fix again, went again at 16 Took a new $53K GMC truck back at 9 months old for bad drivers seat, failed to fix, back again at 12 months old failed to fix again, went again at 16 months old they want $695 to repair because it's now out of warranty. Service manager promised to call me in a week after checking with GMC instead he called after 5 weeks only after I complained to GMC. I had to find out about the proposed charge from GMC customer care as the dealership didn't tell me. Other than the drivers seat moving and clicking I really like the truck but the service and communication are unacceptable. I was heading back this fall to look at the new ones coming out but no way now. More

customer service A very rude arrogant sales person named Rich Mills . I will tell everyone not to go there.It was a nightmare experience I am done with that.He said so A very rude arrogant sales person named Rich Mills . I will tell everyone not to go there.It was a nightmare experience I am done with that.He said some things that I have never heard a sales person say to a customer.I was very disappointed in the whole process More