Alexander Buick GMC of Simi Valley

Poor cleanliness, unanswered questions, in service dept I have taken my 2008 GMC 2500 HD to this dealer a few times over the last couple of years for service. I have experienced first hand that they do no I have taken my 2008 GMC 2500 HD to this dealer a few times over the last couple of years for service. I have experienced first hand that they do not use protective seat covers to keep dirt and grease off my seats. I even brought in my own plastic seat covers only to have them missing when I picked up my truck (they don't know what happened to them). I have had a few puzzling repairs made with unusual diagnosis and comments, (defective factory fuel filter, water pump, air bag, window washer fluid heater, etc. and oil change). They even forgot to reset the oil change indicator and rotate my tires. My truck only has 40k miles on it. Just seems strange for a dealer to have these issues. I'm going to try another dealer ASAP. More

Awesome service and a great buying experience! The sales service reprecentative was very cordial and upfront. No gimics or falce statements. Most of the negotiation was quick and pleasant. I would The sales service reprecentative was very cordial and upfront. No gimics or falce statements. Most of the negotiation was quick and pleasant. I would highly recomend it. I may say that I found a real jewel in souther California. I would go back every day and twice on Sundays More

Great costumer service I bought a 2008 Audi and something was wrong with the motor Ryan and Jeff took care of it right away and got the job done fast. One of the best serves I bought a 2008 Audi and something was wrong with the motor Ryan and Jeff took care of it right away and got the job done fast. One of the best serves I had at a dealership. More