Alex Karras Lincoln Inc - Service Center

This dealership's service department is top notch and stephanie the person that I contact for service is excellent. She works with me to get the best outcomes for my car! stephanie the person that I contact for service is excellent. She works with me to get the best outcomes for my car! More

The Work they completed was clean and neat. They Completed the work in a timely fashion. And I was notified when it was ready for pick up. Completed the work in a timely fashion. And I was notified when it was ready for pick up. More

The team at Alex Karras Collision Center did a great job on my vehicle. I would highly recommend for any repairs no matter the make. on my vehicle. I would highly recommend for any repairs no matter the make. More

As always, Alex Karras Lincoln exceed all my expectations. I have been dealing with this dealership since 2014 and the entire staff very friendly, professional, and on spot. expectations. I have been dealing with this dealership since 2014 and the entire staff very friendly, professional, and on spot. More

scheduled an appointment on line, was contacted to confirm the appointment. They order the parts in advance so that they would be there when the car was scheduled for the recall. Everything went as pl confirm the appointment. They order the parts in advance so that they would be there when the car was scheduled for the recall. Everything went as plan, actually quicker that they thought. We always bring our cars to Alex Karras Lincoln, from our experience they are very honest. More

I WANTED THEM TO LOOK AT MY A/C. BUT ITS STILL WARM. ALL THE WORK THEY DID WAS GREAT. BUT NO WORD ON THE A/C. THE WORK THEY DID WAS GREAT. BUT NO WORD ON THE A/C. More

Once again Alex Karras Lincoln came through and did all I could have hoped for, and more. My 2019 MKZ suddenly started showing a problem with the Cross Traffic and blind side traffic warning detector. The could have hoped for, and more. My 2019 MKZ suddenly started showing a problem with the Cross Traffic and blind side traffic warning detector. The valet service delivered a loaner on time and it was a GREAT car - too great! Now I want a Corsair! This was not a problem that they had seen before. They had my MKZ for 6 days and it broke my heart to give the Corsair back, but I am glad that I love my MKZ! Rick (Jr) is always helpful and willing to do what needed to be done, I got my oil change done, too - and the loyalty points were nice! We'll keep using Karras for service on my Lincolns! More

It was time for my oil change. I call the dealership and requested valet service. They were on time, prompt and everything checked out just fine. They also returned my car with a great wash job. Would hi requested valet service. They were on time, prompt and everything checked out just fine. They also returned my car with a great wash job. Would highly recommend. More

Hello, I have been using this dealership for service for years with all types and models of cars. I am fairly competent with vehicles and most repairs needed as vehicles age. This dealership is the most hon years with all types and models of cars. I am fairly competent with vehicles and most repairs needed as vehicles age. This dealership is the most honest I have ever dealt with. I have never been up sold a repair or service that wasn’t actually needed. I have found the opposite. Every suggestion of needed service had a concern about my pocketbook included in the discussion. I have a business where I drive 30000 to 50000 miles yearly. I buy older luxury vehicles that need occasional service as well as oil changes. They have handled it all. More

Service is fantastic! Stephanie is great. The aviator I am less impressed with ...horrific driving experience. I think after 40 years and 22 Lincoln’s I may have bought my last. am less impressed with ...horrific driving experience. I think after 40 years and 22 Lincoln’s I may have bought my last. More