Alex Karras Lincoln Inc - Service Center

We have always had our car serviced at Alex Karras. The last time 12/23/24 we had one of our best experiences. Logan was clear and took the time to explain each detail. Always felt we were getting the The last time 12/23/24 we had one of our best experiences. Logan was clear and took the time to explain each detail. Always felt we were getting the best service we could get More

Had my Lincoln MKX serviced today, 11/26/24. Very good customer service from Stephanie Saver in service department. Other colleagues very helpful too. She saved me money where she should. Very i Very good customer service from Stephanie Saver in service department. Other colleagues very helpful too. She saved me money where she should. Very impressed with this dealership's service department. More

I had a bag of trash in the front seat. Someone dumped the bag out on the back of my car. Will not go back again Someone dumped the bag out on the back of my car. Will not go back again More

Good service,on time,highly recommend, Will try pick up and deliver next time,thanks and deliver next time,thanks More

Excellent service. They pick my car up& leave me a loaner. Couldn't be more painless or easier. They pick my car up& leave me a loaner. Couldn't be more painless or easier. More

Good fast service for tire repair. Waited for about 15 minutes. I was comfortable in the waiting room with a cup of coffee. Thanks Waited for about 15 minutes. I was comfortable in the waiting room with a cup of coffee. Thanks More

I went for a oil change and the service advisor told me it was going to be under one hour and it was. it was going to be under one hour and it was. More

Very satisfied with the service, and I will continue to have my car serviced there. have my car serviced there. More

The work was good. The only thing that really upset me was that I scheduled my truck to come in for body repair 1 1/2 months ahead of time (In January I scheduled to br The only thing that really upset me was that I scheduled my truck to come in for body repair 1 1/2 months ahead of time (In January I scheduled to bring it in March 6th). After it had been in the shop for a week, I was told they were still waiting on parts. My truck was drivable and I was paying for a rental vehicle. I would have preferred to postpone the work being started until all parts were available so that it could have been completed in less time. More

I am Susan. The dealership makes me feel comfortable when I take car for oil change The dealership makes me feel comfortable when I take car for oil change More